What we're doing isn't easy. But nothing worth doing ever is. We envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm. As a Field Services Technician , you will be playing a critical role on the Field Services Team. Your work will directly impact clinical operations, ensuring the robotic fleet is well maintained and functional. You will work alongside onsite and engineering staff to execute preventative maintenance and incident triage. You will be the expert technician who is able to handle critical issues that few others can. This position requires a technician who is not afraid to roll up their sleeves and do what is necessary to keep our fleet operating at its maximum potential. Job Responsibilities: Be willing and able to travel <80% of the time in order to support Robot service needs. Conduct routine and incident maintenance for our Robot Fleet. Provide support of Root Cause Analysis for major incidents in the Field. Provide timely repairs and decrease the time our Robots are out of production. Report on critical team metrics such as mean time to repair and first contact resolution rate. Required Experience and Qualifications: Local to Chicago, IL and able to travel within designated region (all expenses paid). <80% travel for site inspections and repairs escalated to engineering. Short-notice travel is required for this role. Read and understand manufacturing work instructions, mechanical assembly drawings and electrical schematics. Work with electrical and mechanical tools (digital multimeter, wire and pcb soldering, electrical terminal crimping tools, hand tools, etc.). Comfortable with basic command line tools. Ability to become vendor credentialed with partner hospitals. 3+ years of work experien
Field Service Technician (Chicago, IL)
Salary not disclosed
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Role overview
Job description
ThermalWorks LLC has an exciting opportunity for a Field Service Technician to join our team, working directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment. We are looking for someone who is a detail-oriented individual who is goal-oriented with a foundational knowledge in HVAC. This individual should have good written and verbal communication skills. The Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work both independently and with a team. ThermalWorks values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption
…What they are looking for
Skills & requirements
Qualification
Skills & Requirements Education / Experience 608 EPA certification Experience in Mechanical Critical Infrastructure Service and Maintenance Specific Skills / Abilities Base line circuit analysis and troubleshooting of electrical components
Department · Thermal Works - Global Services
Hiring company
Thermal Works
Ultra-efficient waterless cooling for AI data centers. Support up to 400+ kW/rack, achieve industry-leading PUE, save billions of gallons annually.
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