Forward Deployed Engineer, FDE (L4)

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in NYC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript, or compar

P-1620 As a Senior Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally with engineering, product, and developer relations to shape long-term strategic priorities and initiatives. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications, and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Databri

About the team OpenAI’s Forward Deployed Engineering (FDE) team partners with global pharma and biotech, CROs, and research institutions to deploy production-grade AI systems across the R&D value chain. We operate at the intersection of customer delivery and core platform development, converting early deployments into repeatable system standards and evaluation practices that scale across regulated environments. About the role As a Life Sciences FDE Manager, you’ll lead a team of FDEs delivering production AI systems across drug discovery and development workflows. You’ll own delivery outcomes and team leverage while staying hands-on as a player-coach. This includes building and shipping alongside the team, setting technical direction, and maintaining a high bar for production-grade systems in regulated environments. We measure success through the health and quality of your FDE team, production adoption and measurable workflow impact, the quality of eval-driven feedback delivered back to Product and Research, and the repeatability of deployment patterns across life sciences customers. This role is based in New York City We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. This role will require travel up to 25%. In this role you will Lead and grow a team of FDEs delivering production AI systems across regulated life sciences environments Be accountable for your team’s end-to-end delivery outcomes, balancing scope, speed, robustness, and risk in high-stakes deployments Coach and develop engineers through direct feedback, high technical standards, and clear expectations for execution and ownership Operate as a player-coach, directly contributing to production systems while leading, coaching, and setting technical direction Guide teams through ambiguous, multi-workstream engagements spanning data, workflows, infrastructure, security, and scientific stakeholders Run evaluation loops that measure model and system quality against

CSQ427R389 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Databricks

CSQ427R228 As a Senior Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Data

CSQ427R195 As a Staff FDE in our Professional Services team, you will partner with a diverse range of customers to tackle their big data challenges using the Databricks Platform. In this customer-focused role, you will act as a trusted advisor, delivering tailored solutions in data engineering and data science across multiple cloud environments, ensuring successful outcomes for our clients. You come with a strong product development mindset and deliver robust and scalable automation utilities that can be adopted by multiple customers across the domains. You bring in a strong AI focused problem solving skills yet secure and proven guardrails that can be leveraged by the customers across different sectors. The impact you will have: Collaborate on impactful customer big data projects, such as creating reference architectures, developing how-to guides, and building production-ready efficient, robust and scalable tools and technologies. Advise strategic customers on transformational big data initiatives, including third-party migrations and the complete design, build, and deployment of cutting-edge big data and AI applications. Provide expertise in architecture and design, and support key customer projects to ensure successful adoption and integration of Databricks solutions. Partner with Engineering and Customer Support teams to deliver feedback, resolve engagement-specific issues, and drive continuous product improvements. Simultaneously manage and guide multiple diverse projects, ensuring adherence to well-architected principles and quality standards, proactively identifying and mitigating risks, and building strong customer trust. What we look for: 15+ years experience with Big Data Technologies such as Apache Spark™, Kafka, Cloud Native and Data Lakes in a customer-facing post-sales, technical architecture or consulting role 6+ years of experience working on Big Data Architectures independently 2+ years of experience working on AI based implementations includi