SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role You embed directly with customer teams as the engineer on the ground: own an outcome, ship a production-grade SpaceXAI system that still runs after you leave, and become the critical technical feedback loop from the field back to product engineering. The work is the project. One week you might take a messy business workflow and put a production agent on it: pick the use case, stand up the architecture, wire it into the customer’s auth, data, and tools, then harden it with evals until the team actually uses it. Another week you might live in a customer’s repo and delivery system and ship an agent-powered path for a migration, a PR review loop, or an incident-to-fix flow, behind tests, review, and rollout rather than in a chat sidebar. Either way, you measure what matters, leave the customer able to operate it, and bring the pattern back as another use case for SpaceXAI. This is not a demo role. You own the work end to end, from the first discovery call through launch, iteration, and post-launch support, and you are responsible for systems that work in the real world. What you’ll do Lead discovery with the customer: orient in their codebases and workflows, find the
Role overview
Job description
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is seeking a Forward Deployed Engineer (SRE Agent) to join our customer-focused SRE Agent team! As a Forward Deployed Engineer , you will work inside PagerDuty’s
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Skills & requirements
Qualification
The ideal candidate brings a strong background as a software engineer, hands-on experience shipping LLM/agentic systems to production, and the customer-facing skills to bridge technical execution with business strategy; BASIC QUALIFICATIONS 8+ years of experience building and shipping production software across team boundaries (assessed against PagerDuty Staff Engineer / SDE V expectations); Hands-on experience with LLM and agent systems in production, including agent development, tool-use frameworks (MCP or equivalent), evaluation pipelines, and guardrail design; PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process
Department · Product Development
Hiring company
PagerDuty
Turn incidents into intelligence. PagerDuty's AI-first Operations Platform helps you automate, resolve, and prevent critical issues — from detection to resolution.
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