We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s product management, engineering and technical services
Salary not disclosed
Check market pay for comparable Program Manager roles before applying.
Role overview
Job description
GSI Service Delivery Program Manager Location: Bangalore, India Job summary: We are seeking a highly skilled and customer-focused Services Program Manager to develop a post-sales enablement and service-delivery quality framework for Rubrik’s Global System Integrator (GSI) partners. Success in this role guarantees consistent and successful service delivery from Rubrik’s largest and most complex GSI partners to ensure customer success, satisfaction, and retention worldwide. Pro-active and assertive development of the partner services relationships is a critical success factor for this role. It is both strategic and tactical and requires clear operational oversight, strong partner advocacy, and an ability to incent and reward top performance from Rubrik SMEs at all levels within the partners’ organizations. The ideal candidate understands how to work effectively with the Partner’s org
…Role market pulse
How Program Manager demand looks in India
Live jobs
58
Posted 30d
37
30d movement
+311.1%
Remote share
0%
Salary listed
3.4%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
Training & Enablement: Facilitate and track role-based training and certification to GSIs that ensures they are well-equipped to deliver services aligned with Rubrik’s company standards, in partnership with Rubrik University, Rubrik Sales, and Global Customer Success; ABOUT YOU: Bachelor’s degree in Computer Science or related technical field; advanced degree preferred; 10+ years of experience in program management, operations, technical support, or professional services, in a customer-facing role at an enterprise technology solution provider; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law
Department · Support
Hiring company
Rubrik Job Board
At Rubrik, you’ll work with a world-class team that is revolutionizing cloud data management by creating the first platform to orchestrate data for hybrid cloud enterprises anytime, anywhere.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
🔔 Get job alerts
New GSI Services Program Manager jobs in Bengaluru, KA, India, straight to your inbox.
No spam · Unsubscribe anytime