At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Job Summary As a Business Systems Engineer on the GTM Engineering team, you will design, build, and operate the automation and AI systems that power ClickUp's Go-To-Market business — spanning core business products and the integration platforms that connect them. This role is AI-native at its core: you won't just maintain existing workflows, you'll actively advance our GTM systems with intelligent agents, LLM-powered automations, and next-generation integration patterns built on MCP, ClickUp Super Agents, and modern iPaaS tooling. You'll sit at the intersection of business systems architecture and applied AI — partnering with Sales, Finance, Revenue Operations, and fellow GTM Systems engineers to eliminate toil, accelerate revenue workflows, and build the automated, AI-augmented infrastructure the company runs on. This is a hands-on engineering role for someone deeply fluent in enterprise business systems, excited about deploying production AI, and committed to genuine ownership of the platforms they build — directly supporting GTMSOE's broader mission of operational excellence across the GTM org. Key Responsibilities AI-Native Automation & Agent Development Design and build AI-powered automations and agentic workflows across the GTM tech stack — including Salesforce, NetSuite, Workato, and MuleSoft — to eliminate manual effort and accelerate business operations. Develop and deploy ClickUp Super Agents and LLM-based automations to automate tasks such as deal data enrichment, quote generation assistance, order validation, revenue recognition triggers, and exception handling in quote-to-cash workflow
Role overview
Job description
The GTM AI Transformation team is hiring a GTM Engineer to build the agents and automations that run inside Toast's sales motion. You'll write production code in Python against Salesforce, Snowflake, and LLM APIs, extend our sales AI platform (Myko) with custom integrations, and turn call transcripts and deal data into actions that reach reps and managers without anyone asking for them. This is a builder role. You'll own systems from prototype through production operation, and the measure of success is whether reps use what you ship and close faster because of it. You'll report to the Senior Manager of GTM AI Transformation and work day to day with sales leadership, Revenue Operations, Enablement, and Toast's Data and Engineering teams. The role is fully remote in the United States. A day in the life (Responsibilities) Agentic workflows that automate high-volume sales work end to end: f
…What they are looking for
Skills & requirements
Qualification
You'll write production code in Python against Salesforce, Snowflake, and LLM APIs, extend our sales AI platform (Myko) with custom integrations, and turn call transcripts and deal data into actions that reach reps and managers without anyone asking for them; At least one LLM-powered workflow or agent you built that a business team used in production, built against an LLM API (Anthropic, OpenAI, or similar) or an agent framework (LangGraph, Claude Agent SDK, or similar), with tool calling, error handling, and some form of evaluation; Salesforce Apex or Platform Developer certification
Department · Sales : Growth Operations
Hiring company
Toast
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