GTM Lead System Administrator

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is building a best-in-class go-to-market engine, and we're looking for a Lead System Administrator, CX is a senior individual contributor responsible for administering, operating, and continuously improving Harvey's Zendesk platform and the broader Customer Experience systems stack, including Planhat, Sierra, and new platforms as they are adopted, across the full customer journey from pilot through renewal. Zendesk is the primary system of ownership; the stack around it is growing, and this role grows with it. This role applies deep platform expertise to design scalable workflows, implement automation, and maintain system reliability so Zendesk and its integrations evolve alongside the business while maintaining strong governance, documentation, and stability. Y

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We are looking for a GTM & Salesforce Systems Administrator to join our Revenue Operations team. You’ll directly support internal Dscout teams by owning and improving the configuration of Salesforce, automating information flows, and building scalable solutions that power our go-to-market engine. You’ll lead the entire project cycle, from scoping initial pain points and requirements through implementing solutions and training teams on new workflows. As a combination of process owner, analyst, and internal solutions consultant, you will have a chance to help inform strategic decisions. You’ll be a key player in helping a quickly growing company automate and update their internal workflows and systems, and you’ll bring a modern, AI-informed approach to how you do it. You are an incredible communicator and a genuine, creative problem-solver. If this sounds like you, apply today! What you will do (let’s call them Responsibilities): Architect, design, build, and maintain scalable Salesforce solutions that support Sales, Marketing, Finance, Revenue Operations and Customer Success teams. Build scalable automation solutions that eliminate manual work and keep GTM processes running efficiently. Support integrations between Salesforce and key GTM tools (e.g. Gong, LeanData, ChiliPiper, Cognism, etc.). Manage and maintain AI-powered integrations in the GTM ecosystem, partnering with our AI enablement team to implement, troubleshoot, and evolve these tools as ou

About the Team DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work. About the Role DoorDash for Business is seeking a Sr. Manager, GTM Strategy & Operations to help shape and scale the revenue engine across lead strategy, event strategy, systems strategy, and enablement strategy. This leader will partner closely with Sales, Marketing, Revenue Operations, Product, Customer Success, Analytics, Finance, and General Management to turn business priorities into scalable GTM programs, operating rhythms, systems, and insights. The role requires a strategic operator who can move fluidly between executive-level strategy, hands-on analytics, cross-functional execution, and people leadership. You will manage an existing high-performing team and be expected to create incremental value by sharpening priorities, improving analytical rigor, elevating strategic thinking, and helping strong operators deliver even greater business impact. Reporting to the Head of Growth Strategy and Operations, DoorDash for Business, you will work closely with operators, field teams, product and other teams to make your vision a reality. You’re excited about this opportunity because you will… Strategize Own the strategic roadmap for lead generation, event strategy, GTM systems, and enablement. Understand Sales, Marketing, Customer Success, and leadership needs to prioritize opportunities by revenue impact, operational leverage, and customer experience, developing scalable solutions to enhance GTM execution. Operate Execute granularly while building for

Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada is looking for a Senior Director of Sales and Revenue Operations to lead and further scale this key function within our organization.This role focuses on every operational aspect of the buyer’s journey by designing, optimizing, and driving performance of the GTM operating system (e.g. data/insights, processes, and technology). The Senior Director of Sales and Revenue Operations oversees a team of operational talent spanning, Sales Operations, Customer Success Operations and channel operations. This is a high impact position in a fast-growing, highly successful organization that offers tremendous room for professional growth. The position reports to the VP of Commercial Operations. Your Impact: Strategic Leadership: Lead the development and execution of Revenue Operations strategy to support and optimize the performance of all customer facing teams including, Employer Sales, Customer Success, Health Plan Sales, and Partnerships. Lead annual roadmap planning and strategic initiatives to scale operations in alignment with company objectives. Sales Force and GTM Optimization: Direct the organizational strategies for sales force productivity including quota management, pipeline management, process optimization, and the design and administration of sales compensation plans. Influence decision-making by developing robust forecasting and pipeline management methodologies. Process Excellence : Architect a growth-oriented roadmap for process improvement, with system and tool enhancements that provide data-driven insights to advance productivity metrics across our B2B2C customer journey. Champion a culture of continuous improvement and operational excellence. Collaboration and Influence: Build and maintain influential relationships across Sales, Customer Success, Alliances, and Marketing to ensure cohesive strategy execution. Partner closely with senior leadership to enhance sales processes

As Director, Sales Operations , you'll lead Sumo Logic's global sales operations function and act as a strategic partner to the Chief Revenue Officer (CRO). You'll partner with sales leadership on headcount and capacity planning, territory planning, quota setting, compensation design, forecasting, reporting, and policy. You're a hands-on leader who welcomes change and turns it into results, improving productivity and efficiency across the sales organization. Responsibilities Serve as a strategic thought partner to the CRO, helping shape go-to-market strategy, sales org design, and investment priorities. Translate the CRO's priorities into operational plans, and bring the data and insights that inform their decisions. Partner closely with sales, channel, finance, marketing, and legal teams to lead strategic programs, and build strong relationships with cross-functional leaders. Lead global sales forecasting, planning, and budgeting. Own accurate, on-time reporting that keeps the sales organization effective, and build a management operating system that tracks the metrics and trends leadership needs to make decisions. Lead the systems administration team (a manager and three direct reports) that supports all go-to-market software. Oversee system access and provisioning, RFPs, procurement, and vendor management across the GTM tech stack. Help assign sales quotas fairly and allocate them across the team. Build the incentive compensation design process, advise senior leadership on compensation programs, and work with accounting, finance, and people operations to resolve compensation policy questions. Maintain high-quality, accurate, and consistent planning and reporting. Coordinate these efforts with other functions, monitor how sales reports are distributed, and recommend new reports and tools as needed. Find opportunities to improve the sales process. Work with sales leadership to review process quality, prioritize improvements, and help sales managers understan

ABOUT THE TEAM You’ll join Mural’s global Revenue team as the leader of our strategy, operations, systems, and enablement functions. In this role, you will guide a high-impact team where cross-functional partnership and operational excellence are central to our growth. Working closely with Sales, Marketing, Customer Success, and Finance, you will deliver strategic insights, streamlined processes, operational excellence, and effective enablement programs that empower our teams and drive outstanding results for our customers. We foster a culture of accountability, innovation, and continuous improvement—making a meaningful impact on Mural’s success. YOUR MISSION You will architect and lead Mural’s revenue strategy, revenue operations, GTM systems, and sales enablement functions to accelerate business performance and growth. Reporting directly to the Chief Revenue Officer, you will serve as a strategic thought partner—proactively identifying opportunities, solving challenges, and translating company priorities into scalable revenue-driving initiatives. You will drive alignment across GTM teams, oversee operational excellence, and build enablement programs that boost seller effectiveness. WHAT YOU'LL DO Develop and execute holistic revenue strategies, unifying GTM planning, sales enablement, and operational priorities to achieve ambitious growth targets. Serve as a proactive strategic partner to the CRO and GTM leadership team, helping translate vision into execution. Direct and coach the Revenue Operations team, overseeing performance analysis, process optimization, and the rollout of new systems and initiatives. Lead the sales enablement function, driving programs that increase seller productivity, skill growth, and customer engagement. Direct and coach the GTM Systems team, overseeing system strategy, administration, optimization, and the rollout of new tools and capabilities. Partner cross-functionally with Sales, Marketing, Customer Success, Product, and Finance to