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Active1mo ago

Head of Technical Success, Government

OpenAI·📍 Washington, District of Columbia, United States

Employment

FULL TIME

Work mode

On-site

Experience

DIRECTOR

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

About the team The OpenAI for Government team partners with federal, state, local, defense, national security, and international public-sector organizations to securely and responsibly adopt frontier AI, strengthen public services, and deliver meaningful mission impact. About the role OpenAI is seeking a strategic and deeply technical leader to serve as the Head of Government Technical Success. This leader will oversee the technical functions across the government customer lifecycle, spanning pre-sales engagement, prototype-to-production delivery, and post-sales adoption and value realization. You will define and operate a unified technical success strategy across federal civilian, defense and national security, state and local, international public sector, and industry partners. Your mission is to help customers identify the highest value applications of OpenAI’s technology, navigate th

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What they are looking for

Skills & requirements

Qualification

Create a seamless technical journey for government customers, including discovery and technical qualification through architecture, prototyping, production deployment, enablement, adoption, and ongoing value realization; Establish clear measures of technical success across the customer lifecycle, including technical qualification, deployment velocity and quality, production use, activation and sustained adoption, account health, renewal and expansion, customer satisfaction, and demonstrated mission outcomes; You’ll thrive in this role if you Bring 10+ years of experience with public sector customers and have a strong track record of building and leading multidisciplinary technical customer-facing organizations across the full customer lifecycle, including developing and leading managers

Department · OpenAI for Gov

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Hiring company

OpenAI

Technology

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