About the Team The Support Automation team at OpenAI scales the organization by applying cutting-edge AI models to real-world challenges, automating and enhancing work across the organization. From customer operations to engineering, we develop an ecosystem of automation products that empower our colleagues and drive impact. We're passionate about crafting products that serve those around us, blending rapid prototyping with a focus on long-term quality and reliability. By creating reusable solutions, we create patterns that can be applied across diverse domains within OpenAI. TLDR: this team leverages OpenAI technology to improve OpenAI, and you’ll have the opportunity to leverage the full extent of our tech (both public and pre-released) to accomplish this mission. About the Role We’re looking for a Backend Software Engineer with experience working in ML/LLM-heavy domains to help to design and build an evals infrastructure that measures the quality of OpenAI’s support automation. This is a deeply technical and highly cross-functional role where you’ll build robust systems and backend services that serve as the foundation for how knowledge is created, accessed, and applied across OpenAI. The role will especially focus on working closely with Data Science and Research partners to design and build evals at scale. In this role, you will: Design eval pipelines that are reliable, reproducible, and extendable Build the infrastructure for continuous eval monitoring frameworks (regression/drift monitoring, building robust golden datasets) along with feedback loops that ultimately strengthen support automation Design, build, and maintain backend services and APIs to support intelligent automation and knowledge systems Integrate and structure data across internal platforms, transforming it into formats optimized for use by downstream systems and AI workflows. Collaborate closely with data, research, and engineering teams to integrate OpenAI models into high-leverage workflows
Salary not disclosed
Check market pay for comparable Heavy Haul Logistics Lead roles before applying.
Role overview
Job description
ThermalWorks is seeking a Heavy Haul Logistics Lead to own the movement of ThermalWorks equipment from the point of manufacture to the point of customer delivery. This role manages the full transportation lifecycle of chillers, cooling distribution units, coolant control units, and related heavy equipment, including carrier sourcing, schedule coordination, rigging verification, insurance adequacy, and permit management. The Heavy Haul Logistics Lead owns each shipment from factory pickup through customer receipt, at which point responsibility transfers to the ThermalWorks Project Management team for on-site coordination. This role is the operational connective tissue between manufacturing partners, transportation providers, and the customer-facing delivery function. Reliable and well-coordinated equipment delivery is essential to ThermalWorks' ability to meet customer commitments, and th
…What they are looking for
Skills & requirements
Qualification
Verify carrier operating authority, safety ratings, and insurance coverage prior to engagement; maintain an active pool of qualified carriers for domestic and international shipments as required; Preferred Qualifications Professional certification in transportation, logistics, or supply chain management, such as Certified in Transportation and Logistics (CTL), Certified in Production and Inventory Management (CPIM), or equivalent
Department · Thermal Works - Operations

Hiring company
Thermal Works
Ultra-efficient waterless cooling for AI data centers. Support up to 400+ kW/rack, achieve industry-leading PUE, save billions of gallons annually.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
$85.9K – $116.2K/yr
🔔 Get job alerts
New Heavy Haul Logistics Lead jobs in United States, straight to your inbox.
No spam · Unsubscribe anytime