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Active4w ago

Implementation Consultant III - eCommerce

GHX·📍 Office Location Or Remote - Usa, United States

Employment

Full-Time

Work mode

Remote

Experience

All levels

Salary

$74K – $98K/yr

Role overview

Job description

The Implementation Consultant III is responsible for managing the implementation of GHX products and providing subject matter expertise to deliver a high-quality level of service to provider customers. Responsibilities include overseeing the day-to-day implementation and operations aspects of the client relationship, achievement of service levels and execution with specific focus on client satisfaction and utilization. Presenting product functionality, creating documentation for project objectives, performing customer training and achieving key milestone tasks to hit revenue targets are also primary areas of focus. Principal Duties and Responsibilities: Customer Focus. The Implementation Consultant III implements GHX products in accordance with the scope of work sold to the customer. The entire project lifecycle is supported through product go live and a period of post go live support.

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What they are looking for

Skills & requirements

Qualification

Bachelor’s degree in a related field or a combination of education and equivalent work experience. Minimum of 3 years in an implementation or project management role in a healthcare IT or supply chain organization Strong understanding of healthcare supply chain, EDI, project delivery and system to system integration Strong understanding of data structures, system integration, materials management, supply chain and accounting. Strong knowledge of healthcare procure-to-pay and supply chain operations Ability to interpret business needs with the goal of implementing products that will meet or exceed customer’s goals and objectives Ability to leverage AI-powered supply chain analytics tools to drive client insights and outcomes, with a proven aptitude for quickly adopting emerging AI technologies and coaching customers on their effective use Have a growth mindset and share that passion with team members to create processes that improve delivery and customer experience Ability to excel in a high energy, collaborative team environment Excellent interpersonal, oral/written communication, organizational, analytical and problem-solving skills. Willingness to travel up to 15% annually. Prefe

Department · Solution Delivery

GHX logo

Hiring company

GHX

Technology

GHX: It's the way you do business in healthcareGlobal Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Louisville, Colorado, just outside of Denver, with additional offices in Europe, Chicago, Illinois, and Omaha, Nebraska. Read our GHX Privacy Policy

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