About the Team OpenAI’s mission is to ensure that AGI benefits all of humanity. Our Internal Communications team helps employees stay informed, connected, and engaged so they can focus on building and deploying safe and impactful AI. We partner across the company to explain what’s being built, why it matters, and how it connects to our strategy and mission. About the Role We’re looking for an internal communications professional to help employees understand the work happening across OpenAI’s research and product organizations. You’ll translate technical developments, product milestones, and team priorities into clear, useful communications that connect people to the work and to one another. Reporting to the Internal Communications lead for Research and Product, you’ll be the second member of the team dedicated to this part of OpenAI. You’ll independently own specific communications programs and projects within the broader strategy, build trusted relationships with technical teams, and identify stories and information employees need to hear. You’ll also help build practical processes that allow a small team to support a broad and fast-moving organization. This role requires strong writing and editing skills, technical curiosity, and sound judgment. You should enjoy asking questions, making sense of complex information, and moving work forward independently, with guidance from your manager on broader strategy and sensitive issues. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Own recurring communications programs that help employees understand research and product priorities, progress, and upcoming milestones. Lead communications for defined projects and initiatives, developing plans, gathering input, drafting content, coordinating reviews, and managing delivery. Translate complex technical and research concepts into accurate, accessible
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Role overview
Job description
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid is in one of the most exciting chapters in its history — and this role exists to make sure every Plaid employee
…What they are looking for
Skills & requirements
Qualification
At least 7+ year working in an internal communications function at a fast-paced tech company (ideally someone who has worked closely with a founder) Demonstrated track record of building or significantly scaling an internal communications program. Can point to specific systems, channels, or programs they architected from scratch or materially elevated. Excellent communication, collaboration and interpersonal skills, both written and verbal – and the ability to engage and understand technical and non-technical audiences Comfort and fluency with AI tools in communications practice; experience developing or owning an AI-related narrative (internal or external) strongly preferred. Experience with producing high quality and engaging All Hands team meetings Strong executive presence and track record of counseling senior leaders, including founder/CEOs, on high-stakes communications. Experience partnering closely with internal operations teams, like HR, IT, Workplace, Legal, etc. High attention to detail and ability to distill complex ideas into clear guidance and written/verbal communications Experience as an effective team of one or lean team: ability to hold both the strategic vision a
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Plaid
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