IT Support Specialist

Job Description Vise is looking for a curious, driven, and tech-savvy Technology Operations Lead to join our growing team. This is a dynamic, cross-functional role that blends IT support, cybersecurity awareness, facilities coordination, and project planning — all with a forward-looking focus on artificial intelligence and emerging technology. If you're someone who gets excited about new tools, loves solving problems, and wants to grow alongside a team that's embracing the future of work, we want to hear from you. This role is onsite in NYC, in our SoHo office. What you bring on day one: 2-4 years of experience in a relevant role such as IT Support Specialist, cybersecurity, SOC Analyst, Systems Administrator, or similar Foundational knowledge of networking, hardware, and operating systems Basic understanding of cybersecurity principles and best practices Strong communication skills and a collaborative, team-first attitude Experience with or strong interest in AI tools (e.g., ChatGPT, Copilot, automation platforms) Exposure to project coordination or ticketing systems (e.g., Jira, ServiceNow, Asana) Familiarity with cloud platforms (AWS, Azure, or Google Cloud) What you will own: IT & Technical Support Provide day-to-day technical support for hardware, software, and network infrastructure Maintain and troubleshoot workstations, peripherals, and office technology systems Manage user accounts, access controls, and software licensing Cybersecurity Assist in monitoring systems for potential security threats or vulnerabilities Support compliance efforts and help enforce security policies and best practices Participate in security awareness initiatives across the organization Facilities & Technology Infrastructure Support office builds, moves, or expansions from a technology perspective Manage hardware inventory and asset lifecycle Maintain hardware infrastructure in meeting rooms and office AI & Emerging Technology Stay current on AI tools, automa

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Team Ramp builds software that moves real money — corporate cards, bill payments, reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running, and our CX team is the frontline when something needs to be resolved fast. Premier Support is the dedicated support team for Ramp's largest and most complex customers - the Enterprise and Strategic accounts running global, multi-entity finance operations on Ramp. Our specialists support these accounts with real depth: they know the businesses, stakeholders, and systems, and they're the people the customer comes to when something matters. It's high-touch, relationship-led support. About the Role Ramp is hiring an Associate Manager to lead Premier Support. This is a small team of senior specialists - six today, scaling meaningfully, who are the daily point of contact for the accounts Ramp can least afford to get wrong. You'll own the people and the performance. That means coaching specialists who operate with real autonomy, hold a high bar for quality

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Payroll Specialist will support CLEAR’s Payroll team through hands-on payroll processing, audits, reporting, and issue resolution. You’ll prepare and process field payroll, support corporate payroll as needed, and serve as a key contact for field payroll matters. You’ll work with internal teams and external providers to ensure accurate, timely payments and assist with payroll projects and programs. What you'll do: Prepare and process payroll for field employees and support corporate payroll as needed; review payroll inputs and calculated results to ensure accurate, timely payments. Process off-cycle payments as needed, including final pay and payroll corrections, in accordance with applicable requirements and processing deadlines. Serve as the main point of contact for field payroll matters; respond to inquiries and coordinate with internal partners and payroll providers to resolve payroll and payment issues. Process and respond to garnishments and other wage attachments; maintain accurate supporting records and coordinate required follow-up with external partners. Use reporting to audit timesheets, employee records, and payroll; investigate unusual patterns and discrepancies, coordinate corrections, and provide payroll reports to internal teams as required. Assist the Payroll team with special projects and programs; maintain payroll procedures and documentation and support approved payroll process and system updates. How you'll measure success: Accurate and timely payroll processing, supported by thorough audit

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in. DESCRIPTION Pontera is seeking a highly skilled and motivated IT Specialist to join the Global IT team and lead IT operations for the New York office. As part of Pontera’s Global IT organization, this position works closely with Infrastructure, Security, R&D, and Operations teams to support secure, stable, and scalable IT operations across the company. Serving as the primary IT owner for the NY office, the role is responsible for employee support, office infrastructure, endpoint management, SaaS administration, identity operations, and operational continuity in a fast-paced fintech environment. Responsibilities include hands-on operational support, infrastructure administration, endpoint and security operations, project execution, and cross-functional collaboration. The ideal candidate is a highly independent IT professional capable of managing operational responsibilities while collaborating within a global IT organization. RESPONSIBILITIES Onsite IT Operations & Employee Support Serve as the primary onsite IT owner for the NY office

The Opportunity: Datadog is building the Compensation function to scale with and support one of the fastest growing public companies in tech. We are looking for a creative, data-driven Compensation Specialist to join our team. If you are a problem solver with strong analytical prowess, excellent communication skills, and a genuine passion for data, this role is for you. As a Compensation Specialist, you will contribute to the development and implementation of our compensation approach. You will collaborate with team members to develop analytics tools, automate legacy processes, and help build the future of our compensation strategy. The ideal candidate is enthusiastic, hardworking, and thrives on building business focused solutions through data. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Evolve Compensation Strategy: Help us redefine and evolve how we believe about base, variable, and equity compensation structures Advanced Analytics: Apply quantitative and qualitative analysis to identify problems, develop hypotheses, and recommend data-backed solutions for compensation programs and processes Data Visualization & Modeling: Build and develop dynamic dashboards and analytic models to provide actionable business insights and interpret market or internal trends Drive Automation: Streamline and automate monthly, quarterly, and annual compensation reporting and analysis using modern data tools and AI workflows Market Benchmarking: Conduct global market benchmarking, assess peer groups, and ensure consistent market pricing practices while maintaining internal equity. Storytelling with Data: Provide sophisticated compensation recommendations, clearly building data driven insights while tying it back to overall comp strategy Who You Are: Bachelor’s degr

Security Operations Specialist A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU’LL DO Lead investigations into sophisticated cyber threats and shape defensive actions that protect the critical technology environment at the firm Serve as incident commander for high or critical incidents by coordinating response actions, driving timely decisions, and keeping stakeholders aligned Analyze and correlate security telemetry, log data, and threat intelligence to identify malicious activity and determine organizational impact Develop threat intelligence reports that explain findings, mitigations, confidence levels, and implications for security operations Create dashboards and visualizations that help security teams detect patterns, prioritize risks, and improve response decisions Hunt for advanced adversary activity by applying analytics, network diagrams, and system knowledge to identify hidden threats Partner with development teams to define requirements and enhancements for security capabilities, analytics, and operationa