ITAV Deployment Engineer

About the Team OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives. About the Role As an ITAV Event Technical Producer at OpenAI, you will lead technical production for complex internal and external events across multiple sites, from early planning through rehearsal and live delivery. You will partner with internal stakeholders and technical teams to translate event requirements into clear production plans. You will coordinate internal and external crews, direct large, distributed shows and coordinate cross-site handoffs, and use your technical expertise to resolve production challenges and make informed tradeoffs. You will also build reusable production practices and AI workflows, improve how teams deliver events, and mentor peers and junior crew members. This is a full-time, onsite role requiring five days per week in San Francisco. Travel to other OpenAI locations is required as needed for assigned events. In this role, you will: Lead technical production for complex internal, hybrid, and distributed events from early planning and scoping through rehearsal, live delivery, and debrief. Align Internal Comms, Marketing, Brand Experience, and Workplace on audience goals, requirements, scope, dependencies, and decision owners. Turn ambiguous or competing needs into an agreed production plan and readiness criteria. Configure and operate live audio, video switching, cameras, playback, conferencing, streaming, and recording systems for the agreed production. Integrate the run of show across sites and lead multiple crews globally for all-company events. Align technical cues, rehearsals, content handoffs, schedules, and contingencies with partner

About the Team OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives. About the Role As an ITAV Operations Engineer at OpenAI, you will administer and troubleshoot conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. You will serve as the technical bridge between our support vendors and ITAV Engineering, resolving escalations that require internal access, administrative permissions, or deeper technical investigation. You will maintain reliable configurations, execute changes using established standards, and turn recurring issues into improvements to systems, documentation, and automation This is an in-office role and will require 5 days a week in our San Francisco office. Travel 30% of the time to support ITAV systems, technical changes, and operational readiness. International travel is required. In this role, you will: Set up, configure, administer, and maintain conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. Resolve vendor escalations that require internal administrative access or technical expertise, owning diagnosis, remediation, and verification of service restoration. Manage assigned ITAV installation and commissioning scope for office builds, refreshes, and moves, adds, and changes using established standards, and verify that completed systems are ready for ongoing operation. Serve as the technical bridge between vendors and ITAV Engineering, providing clear diagnostic evidence and escalating issues that require changes to system designs or engineering standards. Execute software updates, configuration changes, equipment replac