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Active1mo ago

Junior IT Operations Administrator

Hootsuite·📍 Vancouver, Toronto

Employment

FULL TIME

Work mode

On-site

Experience

ENTRY LEVEL

Salary

From C$56.1K/yr

Role overview

Job description

We’re looking for a Junior IT Operations Administrator to provide frontline IT support to Hootsuite owls and solve day-to-day technology problems. This is a hybrid role that supports the service desk, deploying hardware while gaining exposure to identity, endpoint management, and IT automation. The Junior IT Operations Administrator will support Hootsuite’s AI transformation, working to enhance how the organization adopts and operationalizes AI tools. This role is in-person based from either our Vancouver or Toronto Office. WHAT YOU’LL DO: Service Operations Own and resolve tickets in the Helpdesk queue, documenting solutions in the ticketing system, and following up with clients through to full resolution Build, configure, and deploy laptops and peripherals for new and existing users Support hardware procurement, logistics, and asset management Set up, install, modify, configure,

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What they are looking for

Skills & requirements

Department · Operations

H

Hiring company

Hootsuite

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