Lead Fiber Technician - Memphis

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Fiber Technician III at SpaceXSI's Memphis data center, you will take ownership of fiber optic infrastructure projects and lead a team of technicians in installing, maintaining, and optimizing high-performance network connectivity. You’ll combine deep technical expertise with leadership skills to ensure the highest standards of quality, safety, and uptime in a fast-paced, hyperscale environment. Working onsite with passionate teams, you’ll drive complex fiber deployments, mentor junior technicians, troubleshoot critical issues, and help build the robust backbone that powers SpaceXSI's mission to accelerate human scientific discovery through AI. RESPONSIBILITIES: Lead and mentor a team of Fiber Technicians while working under the guidance of the Foreman Supervisor, Project Manager, and Superintendent Manage all phases of datacenter fiber optic installation projects from planning through execution and handover Ensure a safe, productive, and high-quality work environment for the entire team Oversee the development of sensor indicators and conduct timely inspections to maintain optimal fiber optic system performance Troubleshoot, resolve, repair, and insta

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Fiber Supervisor at SpaceXSI's Memphis data center, you’ll lead the fiber optic installation and maintenance teams that keep critical network infrastructure online. Working onsite with project management and superintendents, you’ll plan work, direct technicians, and own quality, safety, and schedule on datacenter fiber projects. Expect to stay hands-on, coach the crew, and make sure systems run reliably in support of SpaceXSI's mission of accelerating human scientific discovery through AI. RESPONSIBILITIES: Supervise fiber technicians through all phases of datacenter installation projects, in coordination with the Project Manager and Superintendent Assign daily work, set priorities, and track progress so installations, splices, and repairs finish on schedule and to standard Ensure a safe and productive work environment, including job-site briefings, PPE compliance, and elevation and confined-space practices Develop inspection points and sensor checks so faulty fiber does not degrade system performance Direct troubleshooting, repair, replacement, and installation of fiber optic systems, and verify work before closeout Review and approve replacement of faulty

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Manager, Fiber at SpaceXSI's Memphis data center, you will lead and oversee all fiber optic infrastructure activities, driving the successful execution of large-scale installations, maintenance, and optimization projects. You’ll combine hands-on technical expertise with strong leadership to manage teams of technicians, ensure the highest standards of safety and quality, and maintain the ultra-reliable high-speed connectivity that powers SpaceXSI's AI training and operations. Working closely with Foremen, Project Managers, and Superintendents, you’ll play a critical role in building and sustaining the robust network backbone essential to accelerating human scientific discovery through AI. RESPONSIBILITIES: Lead, mentor, and supervise a team of Lead Fiber Technicians and Fiber Technicians in all datacenter fiber optic installation, maintenance, and repair activities Oversee all phases of fiber optic projects from planning and execution to testing, handover, and documentation Ensure a safe, productive, high-quality, and compliant work environment for the entire fiber team Develop and implement sensor indicators, inspection protocols, and preventive maintenance

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: The Supervisor, OSP Fiber will lead a team of five fiber technicians responsible for installing, splicing, testing, and maintaining outside plant fiber infrastructure for a new data center. This is a hands-on leadership role: you will set daily priorities, own crew safety and quality, and still work in the field alongside the team. You will be accountable for schedule, as-built accuracy, and delivering a reliable OSP fiber plant from construction through turnover and ongoing operations. RESPONSIBILITIES: Hire, train, schedule, and develop a team of fiber technicians; provide coaching, performance feedback, and coverage planning Plan and assign daily OSP work (aerial and underground placement, vault/handhole work, splicing, terminations, and testing) to meet data center construction and cutover schedules Lead by example as a working supervisor; perform splicing, testing, and field work as needed Enforce safety, PPE, lockout, traffic control, and utility-locate practices; stop work when conditions are unsafe Own quality of splices, OTDR/OLTS results, labeling, and as-built records; drive rework to zero Coordinate with OSP engineering, construction, utilities, and d

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As the Data Center Supervisor at SpaceXSI Memphis, you will oversee the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in our two most critical metrics: mean time to detect (MTTD) and mean time to repair (MTTR). Your role encompasses hands-on technical leadership, process optimization, and cross-functional collaboration to maintain and enhance our data center operations. RESPONSIBILITIES: Lead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement. Oversee the installation, maintenance, and troubleshooting of server and network infrastructure. Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning. Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols. Coordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes. Utilize internal applications for inventory and asset management, ensuring accurate

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Lead Data Center Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required. Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain Warehouse inventory and asset management using our internal application. Labeling and troubleshooting for fiber/optics cables Power supply cabling, installation, troubleshooting and