About the Team The Enablement Lead (EL) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs. By helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work. About the Role The Enablement Lead, Builder role is a specialist post-sales technical enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. You will design and deliver technical learning experiences covering OpenAI APIs, Codex, agents, evaluations, and related platform capabilities. You will work with engineers, AI and platform teams, administrators, security stakeholders, product leaders, and executive sponsors. This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts. Success in this role means accelerating customer confidence, increasing product adoption, helping customers progress toward production use, and turning lessons from individual engagements into resources and practices that benefit many customers. This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the technical enablement of OpenAI products, including OpenAI APIs, Codex, Agents, Evaluations a
Role overview
Job description
CSQ427R405 Role overview We are looking for a Lead Learning Product Specialist to own the platform learning experience for Databricks customers, partners, and internal practitioners. You will sit at the intersection of product, UX, and learning science, building the systems that help data and AI teams build skills needed to become successful and confident users of the Databricks platform. You’ll define how users discover, practice, and demonstrate skills across in-product journeys, training, and AI-assisted guidance. You will work closely with engineering, design, curriculum, and go‑to‑market teams to translate pedagogical goals into scalable platform capabilities, from adaptive learning flows and assessments to analytics that prove real skill development. Key responsibilities Define and drive the product vision, strategy, and roadmap for AI‑first learning systems on the Databricks plat
…What they are looking for
Skills & requirements
Qualification
Qualifications 5–8+ years of experience in product management, UX-focused product roles, or learning/education platforms, ideally within B2B SaaS, developer tools, or data/AI products; Experience building or working on learning systems, training platforms, or content/knowledge experiences (LMS, certification, education analytics, in-product guidance, or similar); government license for such positions, and Employer may decline to proceed with an applicant on this basis alone
Department · Education & Training

Hiring company
Databricks
Databricks offers a unified platform for data, analytics and AI. Build better AI with a data-centric approach. Simplify ETL, data warehousing, governance and AI on the Data + AI Platform.
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