Lead Solutions Architect - Generative AI (EMEA Emerging DNB)

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems. Your background looks something like this 4-6 years of customer facing experience in a sales engineering (pre-sales) role Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer Create and architect generative AI experiences for our customer’s end users Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value Communicate complex technical concepts clearly to diverse stakeholders, includi

FEQ128R5 Solutions Architect Greenfield Enterprise France The role is based in Paris or within commuting distance of the office. The Role As a Solutions Architect, you will lead the technical strategy for your Greenfield (New Logo) customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability

At Databricks, we are passionate about enabling data teams to solve the world's toughest problems. Our customers leverage the Databricks Data Intelligence Platform to power their mission critical Data and AI applications to improve how their organisations leverage data and insights to make better decisions, faster. Customers rely on Databricks for the full range of data workloads, including data engineering, ETL, near real-time streaming, machine learning, SQL analytics, and advanced analytics. The Solutions Architect (EDW Migrations) executes on Databricks’ strategic product lines to develop, establish and drive product adoption and product market fit to grow customer adoption across EMEA. By working with leadership, product and direct account teams, you will jointly engage customers, foster the necessary relationships and position in-depth approaches to migrating their EDW to the Databricks Intelligence Platform. You will develop the appropriate approach, the guardrails, and the steps needed for customers to successfully deliver on their business objectives. The Solutions Architect (EDW Migrations) is paired with Product Specialists for Data and Governance. Together, you will devise and implement a strategy across key accounts, develop presentations, demos and other assets, and with account teams deliver them such that the field and customers make informed decisions on adoption strategy and its implementation. The impact you will have Lead Regional Migration Strategy: Collaborate with EMEA GTM leadership and account teams to design and drive the technical GTM and adoption strategy for large-scale EDW migrations to the Databricks Intelligence Platform Develop Programmatic and Scalable Migration Processes: Architect and continuously refine programmatic assets and detailed technical guides that enable field teams and partners to execute migrations. Build and Integrate Assessment Tooling: Help maintain, enhance, and direct the development of automated assessmen

CSQ427R196 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the wo

The Team: We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. The Opportunity: The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. You Will: Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s produ

FEQ427R352 Solutions Architect, EMEA Startups — France The location for the role should be in the Paris region (i.e. within a commutable distance for a hybrid schedule). Databricks is a Data and AI company. Our Solutions Architects help customers turn complex data and AI challenges into secure, scalable solutions that deliver measurable business value. The EMEA Startups team works with fast-growing, digital-native companies as they move from early technical exploration to production adoption. In this role, you will engage founders, CTOs, VP Engineering/Data, architects and technical leaders to identify high-impact use cases, shape modern data and AI architectures, and help customers make Databricks a strategic part of their product and technology roadmap. You will work on new-logo accounts in the France,Spain,Italy Startups segment and SMBs, while selectively supporting expansion opportunities in existing accounts. You will operate across a broad and dynamic account set, combining strong technical judgment with business-oriented discovery and signal-based prioritisation. You will partner closely with Account Executives and the wider Field Engineering organisation to create technical wins, accelerate time to value and build lasting customer relationships. The impact you will have: Partner with Startups Account Executives to build and execute technical account strategy for acquiring new logos and growing Databricks consumption on existing accounts Engage founders, CTOs, VPs of Engineering/Data, architects and technical practitioners in consultative discovery. Translate business priorities into clear data, analytics, AI and platform use cases. Lead the technical sales motion from discovery through evaluation: define success criteria, develop solution architectures, deliver demonstrations, guide sizing, run or coordinate proofs of concept, and establish a clear path to adoption. Provide technical leadership across data engineering, data warehousing, analytics and