Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the Role The data and AI team is a critical function within Business Technology. Our mission is to enable integrated data layers for all of Samsara with the insights, tools, infrastructure to make data-driven decisions. We are a growing team that loves all things data — composed of data engineers, AI engineers, architects, analysts, and data scientists. We are looking for a Senior Data Engineer II who brings a software engineer's mindset to data infrastructure. This isn't just a pipeline-builder role — we're looking for someone who thinks in systems, builds platforms others can extend, and is excited about pushing the boundaries of what data engineering looks like in an AI-first world. You'll manage data APIs, architect Spark-driven workflows at scale, design data platforms as products, and build the next generation of intelligent tooling including MCP servers and AI agents that automate and accelerate data engineering workflows. Our team pro
Role overview
Job description
The Managed Services Analyst II role delivers excellent customer service to both internal and external clients, assisting them with GHX products or services. This role supports administrative processes and tasks in support of team objectives. This position requires effective time management skills, thorough attention to detail, and a high level of integrity. Principle Duties and Responsibilities: Support accounts as the operational point of contact between customers and internal service delivery teams. Analyze dashboards compiling account health, service utilization, and operational metrics to report insights and support customers, aimed at improving their overall account health and experience. Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers when beneficial — while applying working knowledge of internal
…What they are looking for
Skills & requirements
Qualification
High School Diploma or equivalent with 1-2 years’ experience Technical knowledge of software products Working knowledge of Microsoft Office Suite, particularly Microsoft Excel, Word and PowerPoint Experience working in a team-oriented environment Able/willing to work 8am-5pm Eastern Standard Time Zone (Monday-Friday). Able/willing to travel up to 15% annually. Estimated hourly compensation $21.63 - $26.92 The base hourly range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/ #LI-Remote #LI-KL GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community
Department · Provider Managed Services
Hiring company
GHX
GHX: It's the way you do business in healthcareGlobal Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Louisville, Colorado, just outside of Denver, with additional offices in Europe, Chicago, Illinois, and Omaha, Nebraska. Read our GHX Privacy Policy
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
$85K – $119K/yr
$92.8K – $124.8K/yr
🔔 Get job alerts
New Managed Services Analyst II jobs in Office Location Or Remote - Usa, United States, straight to your inbox.
No spam · Unsubscribe anytime