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A
Active4w ago

Manager, Fraud Operations

Affirm·📍 Canada

Employment

Full-Time

Work mode

Remote

Experience

SENIOR LEVEL

Salary

$101K – $151K/mo

Role overview

Job description

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As a Fraud Operations Manager, you will play a critical, strategic leadership role responsible for overseeing operations across multiple Fraud Operations teams and pods, including those focused on disputes and comp

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Role market pulse

How Operations Manager demand looks in Canada

46/100 · steady

Live jobs

50

Posted 30d

7

30d movement

-83.7%

Remote share

6%

Salary listed

32%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

What we look for 6+ years of direct experience in disputes, fraud risk prevention and detection within FinTech/tech industry 5+ years of experience in fraud management or related people management roles, including proven experience leading managers or senior ICs; For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law

Department · Fraud Ops

A

Hiring company

Affirm

Technology

At Affirm, we believe that the financial industry works better for everyone when it’s fair, honest, and inclusive. We help people pay over time for almost anything—with no late fees or surprises. Through advanced technology and analytics that look beyond FICO, we’re able to serve a much broader population than other lenders.

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