Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: Bandwidth is looking for a Sales Account Manager to take over an established book of about 350 SMB customers, worth roughly $8MM in annual recurring revenue. Half the job is protecting what we have: keeping customers healthy, responsive, and confident in Bandwidth. The other half is finding where they could do more with us. That means moving smaller accounts upmarket and winning traffic that large customers are still sending to competitors. Your success is measured on the performance of your book, so judging where to spend your time matters nearly as much as how you sell. What You'll Do: Take ownership of an existing book of ~350 SMB accounts, roughly $8MM ARR, as the primary point of contact. Use account data (spend trends, product mix, and usage volume) to decide which accounts need attention, which have room to grow, and which are at risk. Protect and grow the total revenue of your book. Retain existing spend, catch risk early, and expand where there's opportunity. Move customers upmarket through product expansion and winning a larger share of wallet from customers who use multiple providers. Build relationships with several contacts at each key account, from technical stakeholders to business decision-makers. Learn each custome
Manager, Global Sales Commissions
Role overview
Job description
Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for yo
…What they are looking for
Skills & requirements
Qualification
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions, and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Base Pay Range $140,000 — $148,000 USD Working at Couchbase At Couchbase, innovation thrives when diverse perspectives come together. Our culture is driven by four core values that guide how we build mission-critical technology and collaborate every day: Put the Customer First: The customer must be at the center of everything we do. Be a Good Human, Always: Integrity, empathy, and respect are our non-negotiable bedrock. Win as One Team: No one wins alone. Collaboration is how we erase silos. Build for Mission Critical: Our product earned customer trust. We honor it by relentlessly pushing what’s technically possible. We actively encourage applications from individuals of all background
Department · Accounting
Hiring company
Couchbase, Inc.
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