Manager II, Services Architect

About the Team The Technical Success team helps OpenAI’s customers realize meaningful and sustained value from our technology. We partner with customers throughout their journey—from initial exploration and solution design to production implementation and organization-wide adoption. Applied AI Engineers serve as trusted technical partners to customer executives, engineering teams, product leaders, security organizations, and transformation teams. They combine deep technical judgment with strong customer instincts, translating frontier AI capabilities into secure, reliable systems and durable business outcomes. About the Role We are seeking a Manager to build, lead, and develop a high-performing team of Applied AI Engineers supporting our enterprise customers. You will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful implementations across workflows, teams, and business units. This role requires technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and collaborating with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal. You will also help define how we serve enterprise customers at scale by developing effective coverage models, reusable implementation patterns, technical enablement, escalation mechanisms, and systems for turning field insights into high-quality product feedback. This role is open in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In This Role, You Will Build, manage, and develop a high-performing team of Applied AI Engineers supporting

MongoDB Pre-Sales Solution Architects partner with the rest of the go to market team to help our customers craft and build solutions to address their business needs. Our team is made up of top-tier software architects, entrepreneurs, and developers who take direct responsibility for customer success. As an integral component of the sales team, they help shoulder the responsibility of generating revenue, by strategically interfacing with the customer and becoming the trusted advisor. As a leader in Pre-Sales Solutions Architecture, you will cultivate a stellar team. You will partner closely with our sales counterparts to define, improve and execute our sales initiatives in the enterprise market. You will be integral to driving the business forward, by developing both our pre-sales and sales practices and by bringing the voice of experience. We are looking to speak to candidates who are based in Singapore for our hybrid working model. Candidate Profile 4+ years of pre-sales experience, with strong commercial skills 3+ years Management experience, ideally in pre-sales, distributed team management preferred Results oriented, with a track record of overachievement (Circle of Excellence, Leader of the Year, etc.) Driven – you possess a strong desire to be successful Focused – you are skilled in managing time and resources and have a sound approach to technically qualifying opportunities Intelligent – you possess an aptitude to learn quickly and establish credibility Excellent presentation and interpersonal skills Database industry background a plus Software development background a plus The ability to travel up to 30% A Bachelor’s degree or equivalent work experience Position Expectations Recruit, retain, and develop top pre-sales talent across multiple countries Partner with our sales teams to help ensure success in accounts ranging from mid-to-large enterprises Work closely with the Professional Services team to achieve customer happiness and wit

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Account Managem ent We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role as part of the Commercial Engine at Adyen, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do As the Manager, Account Management, your role and some of your responsibilities will include: Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, contract negotiations, product roadmap discussions, and executive engagement. When needed, get involved in operational tasks, help build C-level relationships, and support the team in merchant escalation calls or critical negotiations. Hire, develop and retain diverse talent to support our commercial and strategic ambitions. Co-define and monitor Commercial OKRs achievement every year on a team and individual level. Report on performance and metrics at an executive level. Collaborate cros

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Manager of Inside Sales, you’ll lead a high-performing team of Inside Sales Representatives and Senior Inside Sales Representatives supporting customers across APAC. Your team will manage a range of customer motions, including inbound demand, unassigned accounts, renewals, expansion opportunities, and coverage for complex or multi-org accounts. You’ll ensure a best-in-class customer experience while driving predictable retention and growth outcomes. You’ll play a key leadership role in scaling our Inside Sales organization across a diverse and fast-growing region. You’ll build an inclusive, high-performance culture rooted in coaching, collaboration, and accountability, while partnering closely with regional Sales leaders, Customer Success, and cross-functional teams to strengthen customer coverage, forecast accuracy, and execution. This is a full-time role based in our Singapore hub. What you'll do at Figma: Hire, onboard, and coach Inside Sales Representatives and Senior Inside Sales Representatives, providing consistent 1:1s, career development, and skill-based coaching Own team performance across retention and growth motions, monitoring key metrics including NRR, GRR, expansion, churn, contraction, pipeline health, and forecast accuracy Lead forecasting, pipeline reviews, and deal inspection to drive accuracy, consistency, and timely execution across the region Use customer and business data to identify risks and growth opportunities, coaching the team to act early and strategically Coac

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Join the Account Management team to grow Flexport’s book of business across Singapore and Malaysia by deepening our existing client relationships. This is a dynamic, collaborative role: you’ll own the long-term relationship for a portfolio of clients, uncover new opportunities in their supply chains, and lead a team of Account Management who do the same. You will: Lead the business growth plan related to the book of business in terms of generating sales leads, transforming leads to opportunities and developing solutions for clients. Use your advanced knowledge of the client’s business goals, the industry, and Flexport’s services and solutions to proactively close and deliver new solutions that empower the client and deepen the client relationship. Serve as the client’s trusted advisor, advocating for their needs with internal stakeholders and finding win-win solutions for the client and for Flexport. Use regular client touch points and business reviews to help clients understand the value they are realizing and to capitalize on new opportunities to deepen the relationship and improve client retention. Manage and mentor your Accoun

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are looking for an experienced and driven leader, with great energy, passion and initiative to manage a highly motivated Pre-Sales Solutions Architecture team. MongoDB Pre-Sales Solution Architects partner with the rest of the go to market team to help our customers craft and build solutions to address their business needs. Our team is made up of top-tier software architects, entrepreneurs, and developers who take direct responsibility for customer success. As an integral component of the sales team, they help shoulder the responsibility of generating revenue, by strategically interfacing with the customer and becoming the trusted advisor. As a leader in Pre-Sales Solutions Architecture, you will cultivate a stellar team. You will partner closely with our sales counterparts to define, improve and execute our sales initiatives in the enterprise market. You will be integral to driving the business forward, by developing both our pre-sales and sales practices and by bringing the voice of experience. This role is based out of our Singapore office, covering the ASEAN region. Candidate Profile 4+ years of pre-sales experienc