Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of the Stripe risk strategy. What you'll do Stripe is hiring a people leader to run our Fraud Operations Center in Bangalore. You'll lead leaders and senior operators responsible for core fraud investigations and complex, high-impact investigations. You'll be accountable for operational excellence across fraud review workflows—setting the operating cadence, defining and evolving team metrics, strengthening quality and consistency of decision-making, and scaling processes through tooling and vendor partnerships. This role is both strategic and hands-on: you'll stay close to day-to-day fraud workflows, regularly reviewing cases and serving as an escalation point and decision-making resource for the team. Responsibilities Lead the Bangalore Fraud Operations Center by managing team leads and senior associates, setting clear expectations, coaching performance, and building a high-judgement culture rooted in strong decisioning and customer empathy Own core fraud investigati
Salary not disclosed
Check market pay for comparable Manager-Operations Excellence roles before applying.
Role overview
Job description
Manager- Operation support & Excellence Address: #110/1, M Krishnappa Layout, Lalbagh Road, Bengaluru - 560027 Facility: TCS SUPPORT NAD Qualification: Graduate Experience: 5 - 7 years Source: Sodexo India | Job Code: IJP583585
What they are looking for
Skills & requirements
Qualification
Graduate
Hiring company
Sodexo India
Sodexo integrates catering, facilities management, and employee benefits services to create an improved quality of life for the people we serve, our clients, employees, customers and the community.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
🔔 Get job alerts
New Manager-Operations Excellence jobs in Bengaluru, KARNATAKA, India, straight to your inbox.
No spam · Unsubscribe anytime