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Active4w ago

Merchant Experience Partner

DoorDash ANZ·📍 Auckland, New Zealand

Employment

Full-Time

Work mode

On-site

Experience

MID LEVEL

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

About the Team We’re looking for a Merchant Experience Partner (MXP) to join our ANZ Merchant Experience team, owning end-to-end, white-glove relationships with our highest-value merchants — across Restaurant or New Vertical categories including grocery, alcohol, convenience and retail. About the Role At its core, this role is about merchant-facing case resolution but we want to shift how we do that: working proactively, spotting and solving problems before merchants raise them, rather than just reacting when they do. You’ll have real scope to shape how we work with merchants, bringing ideas, taking initiative, and influencing new ways of working. You’ll be commercially minded, comfortable with ambiguity, and confident building trust with a wide range of stakeholders, from Enterprise merchants and Franchisees to Sales, Operations and Product teams. Please note: the initial training perio

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What they are looking for

Skills & requirements

Department · Merchant Support

DA

Hiring company

DoorDash ANZ

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