Operations Associate

Help People Take Control of Their Finances. Join Us at Anyfin At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across Sweden, Finland, Norway, and Germany save millions by refinancing expensive consumer credit. And we’re just getting started. With new markets, new tools, and new products ahead, we’re on the lookout for more brilliant minds and big hearts to grow our Operations team. We’re now hiring a Finnish-speaking Operations Agent who’s eager to make a real impact on customers’ financial health - every single day. The position is based in Stockholm. 🙌 What You’ll Be Doing As an Operations Agent, you become a key player in our core operations. Your work will directly shape the customer experience and the success of our mission. Your responsibilities: Credit Application Processing: Review and evaluate incoming credit applications using our internal tools. Ensure accuracy and completeness of customer information and documentation. Follow internal guidelines and regulatory requirements throughout the process. System & Process Feedback: Identify recurring issues, system bugs, edge cases, and customer pain points. Provide structured, actionable feedback to Product, Engineering, and Operations leads. Track anomalies and escalate issues with clear summaries (steps to reproduce, expected/actual outcomes, screenshots, etc.). Conversion & Quality Focus: Spot patterns that may affect approval rates or customer experience. Suggest improvements to workflows, rules, or system logic. Maintain high throughput without sacrificing attention to detail or compliance. Collaboration: Work closely with the Credit, Product, and Communications Team Communicate findings clearly and contribute to cross-functional discussions on improving the application journey. 🧠 Qualifications & Skills Experience: 1–2 years experience in fintech operations, underwriting support, KYC/KYB, QA, customer operations, or similar roles. Experience wo

Help People Take Control of Their Finances. Join Us at Anyfin At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across Sweden, Finland, Norway, and Germany save millions by refinancing expensive consumer credit. And we’re just getting started. With new markets, new tools, and new products ahead, we’re on the lookout for more brilliant minds and big hearts to grow our Operations team. We’re now hiring a Swedish-speaking Operations Agent who’s eager to make a real impact on customers’ financial health - every single day. The position is based in Stockholm. 🙌 What You’ll Be Doing As an Operations Agent, you become a key player in our core operations. Your work will directly shape the customer experience and the success of our mission. Your responsibilities: Credit Application Processing: Review and evaluate incoming credit applications using our internal tools. Ensure accuracy and completeness of customer information and documentation. Follow internal guidelines and regulatory requirements throughout the process. System & Process Feedback: Identify recurring issues, system bugs, edge cases, and customer pain points. Provide structured, actionable feedback to Product, Engineering, and Operations leads. Track anomalies and escalate issues with clear summaries (steps to reproduce, expected/actual outcomes, screenshots, etc.). Conversion & Quality Focus: Spot patterns that may affect approval rates or customer experience. Suggest improvements to workflows, rules, or system logic. Maintain high throughput without sacrificing attention to detail or compliance. Collaboration: Work closely with the Credit, Product, and Communications Team Communicate findings clearly and contribute to cross-functional discussions on improving the application journey. 🧠 Qualifications & Skills Experience: 1–2 years experience in fintech operations, underwriting support, KYC/KYB, QA, customer operations, or similar roles. Experience wo

Help People Take Control of Their Finances. Join Us at Anyfin At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across Sweden, Germany, Finland, and Norway save millions by refinancing expensive consumer credit. And we’re just getting started. With new markets, products, and tools on the horizon, we’re looking for curious minds and collaborative teammates to strengthen our Operations team. We’re now hiring a Swedish-speaking Operations Agent – Student Worker. This role is ideal for students at the beginning of their studies or individuals looking for a stable part-time position over a longer period of time. The position is based in Stockholm. What You’ll Be Doing As a Swedish-speaking Operations Agent – Student Worker, you will be a key player in our core operations. Your work will directly shape the customer experience and the success of our mission. Your Responsibilities: Analyze and evaluate credit applications to produce responsible, transparent offers Follow credit policies and regulatory standards with precision Communicate with customers across email, chat, phone, and social media Ensure top-quality customer experience - every interaction counts Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation Suggest and implement improvements to processes, tools, and workflows Collaborate closely with a supportive, energetic, cross-functional team Qualifications & Skills Experience: Experience working with internal tools, multi-step workflows, or case management systems. Experience fintech operations, KYC/KYB processes, quality assurance, customer operations, or similar areas is a plus. Technical & Analytical Abilities: High system literacy; comfortable learning complex internal tools quickly. Strong pattern recognition and analytical thinking. Ability to investigate issues and distinguish between user mistakes, data inconsistencies, and potential system erro

Help People Take Control of Their Finances. Join Us at Anyfin At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across Germany, Sweden, Finland, and Norway save millions by refinancing expensive consumer credit. And we’re just getting started. With new markets, products, and tools on the horizon, we’re looking for curious minds and collaborative teammates to strengthen our Operations team. We’re now hiring a German-speaking Operations Agent – Student Worker. This role is ideal for students at the beginning of their studies or individuals looking for a stable part-time position over a longer period of time. The position is based in Stockholm. What You’ll Be Doing As a German-speaking Operations Agent – Student Worker, you will be a key player in our core operations. Your work will directly shape the customer experience and the success of our mission. Your Responsibilities: Analyze and evaluate credit applications to produce responsible, transparent offers Follow credit policies and regulatory standards with precision Communicate with customers across email, chat, phone, and social media Ensure top-quality customer experience - every interaction counts Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation Suggest and implement improvements to processes, tools, and workflows Collaborate closely with a supportive, energetic, cross-functional team Qualifications & Skills Experience: Experience working with internal tools, multi-step workflows, or case management systems. Experience fintech operations, KYC/KYB processes, quality assurance, customer operations, or similar areas is a plus. Technical & Analytical Abilities: High system literacy; comfortable learning complex internal tools quickly. Strong pattern recognition and analytical thinking. Ability to investigate issues and distinguish between user mistakes, data inconsistencies, and potential system errors

Help People Take Control of Their Finances. Join Us at Anyfin At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across, Finland, Sweden, and Norway save millions by refinancing expensive consumer credit. And we’re just getting started. With new markets, products, and tools on the horizon, we’re looking for curious minds and collaborative teammates to strengthen our Operations team. We’re now hiring a Finnish-speaking Operations Agent – Student Worker. This role is ideal for students at the beginning of their studies or individuals looking for a stable part-time position over a longer period of time. The position is based in Stockholm. What You’ll Be Doing As a Finnish-speaking Operations Agent – Student Worker, you will be a key player in our core operations. Your work will directly shape the customer experience and the success of our mission. Your Responsibilities: Analyze and evaluate credit applications to produce responsible, transparent offers Follow credit policies and regulatory standards with precision Communicate with customers across email, chat, phone, and social media Ensure top-quality customer experience - every interaction counts Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation Suggest and implement improvements to processes, tools, and workflows Collaborate closely with a supportive, energetic, cross-functional team Qualifications & Skills Experience: Experience working with internal tools, multi-step workflows, or case management systems. Experience fintech operations, KYC/KYB processes, quality assurance, customer operations, or similar areas is a plus. Technical & Analytical Abilities: High system literacy; comfortable learning complex internal tools quickly. Strong pattern recognition and analytical thinking. Ability to investigate issues and distinguish between user mistakes, data inconsistencies, and potential system errors. Lang

Meet Yubico Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity , pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program , offering free open-source repositories , libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. At Yubico, we offer: Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico. Additionally, Yubico donates YubiKeys to organizations in ne