About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role As the Technician Lead, you will bridge the gap between high-level engineering goals and day-to-day shop floor execution. This is a "Player-Coach" role: you will spend 90-95% of your day as a hands-on contributor, executing high-level diagnostics and repairs alongside the team. You are responsible for ensuring the shift meets its daily output goals and uptime key results. While your primary focus is technical execution, you serve as the first point of escalation for the team and help ensure every technician is working efficiently and safely. You report to the Operations Manager, Service Operations, in our DoorDash Labs organization. This is an on-site role with expectations of 100% in-office work in the Bay Area, CA. This is across our locations in Fremont, San Jose, and Sunnyvale. You’re excited about this opportunity because you will… Lead the team to hit fleet uptime and repair goals while personally executing the most complex robotic diagnostics Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision Act as the process owner for the service center, creating and refining workflows that improve repair accuracy and shop efficiency Provide a high level of dependability and accuracy in all technical documentation and shift handovers, setting the "Gold Standard" for the technician team Lead medium-to-high complexity projects tied directly to fleet uptime and reliability key results from start to finish Serve as the primary DRI for troubleshooting systemic hardware issues and escalating critical bottlenecks to engineering Communicate clear success metrics for mai
Role overview
Job description
Operations Manager itD is seeking an Operations Manager to provide business operations coverage for the data center site selection team of a leading global technology company during a planned leave, keeping a weekly internal approvals process on cadence, advancing the implementation and testing of a new portfolio management platform, and sustaining leadership reporting and communications. The ideal candidate will bring deep experience in business operations, program coordination, and process management and a track record of delivering on-time executive approval cycles, accurate reporting, and successful internal tool adoption. Location: Remote. Pacific time zone preferred; candidates in Pacific through Eastern time zones will be considered if highly qualified. Pay Rate: $37.00–$43.83 per hour, depending on experience. Duration: Contract, 10 Months We provide comprehensive medical benef
…What they are looking for
Skills & requirements
Qualification
Pacific time zone preferred; candidates in Pacific through Eastern time zones will be considered if highly qualified; Required Qualifications and Skills 5+ years of experience in business operations, program/project coordination, or process management; Certification in project management or operations management (e.g., PMP, Agile); Education Bachelor's degree in a related field preferred
Department · Business Operations

Hiring company
itD Tech
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