About DashMart DashMart is a local fulfillment center owned and operated by DoorDash, delivering household essentials and everyday items to customers quickly, reliably, and with care. Canada's DashMart network spans 18 sites from coast to coast - and growing. About the Role The Operations Manager role has two parts, and both matter equally. The first is regional: you own the full operational outcomes for a portfolio of roughly five DashMart sites and the managers who run them. Your goal is to develop your Site Managers into highly functional, largely self-sufficient operators - not because you're hands-off, but because your coaching makes them better. The second is strategic: every OM in Canada owns and leads at least one active, centralized workstream designed to improve results across the entire DashMart Canada network. These workstreams span a broad range of operational priorities, from inbound and outbound efficiency and facility-cost management to data reporting and dashboarding, quality controls, and process design. This is a senior, cross-functional role for someone who can operate as a regional P&L owner and a strategic contributor simultaneously. You report to the Senior Operations Manager, Canada. We’re excited about you because… 5+ years of operations leadership experience, including at least 3 years experience managing other managers with P&L accountability Demonstrated ability to lead cross-functional work alongside product, engineering, or central teams; you know how to drive outcomes without direct authority Analytically strong - you extract strategic insight from data and can build the analysis that changes a decision; comfort with Sigma, Excel, or SQL is an asset Experience with multi-site or large-scale operations, including direct P&L accountability ● Strong organizational instincts - you can manage your region and your work streams simultaneously without letting either slip&n
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Role overview
Job description
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Operations Manager, Canada Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactur
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How Operations Manager demand looks in Canada
Live jobs
61
Posted 30d
18
30d movement
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Remote share
16.4%
Salary listed
41%
Salary trend 1Y
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What they are looking for
Skills & requirements
Qualification
3–5 years of experience within variations of buying, planning, and supply chain or operations, with 2+ years of preferred experience in distribution. Advanced proficiency in Microsoft Excel, including Power Query, pivot tables, complex modeling, and large data set analysis, alongside above-average proficiency in data warehouse and business intelligence tools such as Power BI or similar platforms. Demonstrated experience designing AI-powered tools, automated reporting bots, or workflow automation solutions (e.g. using Claude, ChatGPT/Copilot integrations, or similar platforms) to reduce manual processes and surface operational insights. Strong business and financial acumen, with the analytical rigor to translate complex data into prioritized, actionable recommendations across inventory, fulfillment, and capacity planning. Direct experience with cross-border logistics, customs compliance, duty classification, and regulatory adherence within a Canada–US or international supply chain environment. Broad cross-functional exposure with the ability to navigate complexity rapidly — operating effectively across Supply Chain, Sales, Logistics, Transportation, IT, and Finance stakeholders. Str
Department · Commerce - International
Hiring company
Fanatics Commerce
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