Operations Specialist, Logistics

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management Work effectively with store management and store crews Supervise the store’s crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) Maintain customer/patient confidentiality 3. Merchandise/Presentation Price merchandise Sto

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role You will be a valuable and developing member of the Service Operations team at DoorDash Labs. You will build on your existing technical skills to perform diagnostic, maintenance, and repair work to keep our robot fleet and electric bicycles operating at peak performance, supporting our fleet utilization goals. You will work closely with Senior Service Technicians and your manager to expand your troubleshooting skills, gain deeper familiarity with our systems, and progressively take on more complex repairs. This is an on-site role with expectations of 100% in-office presence in Mesa, AZ. This position is available on the AM shift (7:00 AM – 3:30 PM), five days per week, including at least one weekend day. You’re excited about this opportunity because you will… Perform standard and intermediate Service Technician tasks with growing independence, including service and upkeep of robotic systems and electric bicycles. Repair common faults in robotic platforms, modular components, electric bicycle drivetrains, and support vehicles using established troubleshooting procedures. Assist with complex or unusual faults alongside senior or lead technicians to learn advanced diagnostic methods for both robotic systems and e-bikes. Complete repairs on electrical systems, control units, battery packs, and hardware under guidance, with opportunities to develop toward independent advanced repairs. Use and interpret technical manuals, schematics, and diagnostic flowcharts to guide your work, applying these resources to both robot and electric bicycle service tasks. Document all diagnostic steps, repair actions, and component failures in the service management system to maintain accurate rec

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role As a Senior member of our Service Operations team at DoorDash Labs, you'll take on advanced diagnostic and repair work that keeps our robot fleet running. You'll work closely with the Associate Operations Manager and own your workload with minimal supervision. This role is fully on-site in Mesa, AZ, on the PM shift (2:30 PM – 11:00 PM), including at least one weekend day. You’re excited about this opportunity because you will… Execute any Senior Service Technician task and: Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks Work independently to manage and prioritize assigned workload effectively Calibrates, configures, and maintains specialized diagnostic tools and test equipment We’re excited about you because you have… 2+ years of service work experience Curiosity and an inclination for all things mechanical and repair Strong communication and documentation skills Prior experience in veh

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role You will be a valuable and developing member of the Service Operations team at DoorDash Labs. You will build on your existing technical skills to perform diagnostic, maintenance, and repair work to keep our robot fleet and electric bicycles operating at peak performance, supporting our fleet utilization goals. You will work closely with Senior Service Technicians and your manager to expand your troubleshooting skills, gain deeper familiarity with our systems, and progressively take on more complex repairs. This is an on-site role with expectations of 100% in-office presence in Mesa, AZ. This position is available on the PM shift (2:30 PM – 11:00 PM), five days per week, with at least one weekend day . You’re excited about this opportunity because you will… Perform standard and intermediate Service Technician tasks with growing independence, including service and upkeep of robotic systems and electric bicycles. Repair common faults in robotic platforms, modular components, electric bicycle drivetrains, and support vehicles using established troubleshooting procedures. Assist with complex or unusual faults alongside senior or lead technicians to learn advanced diagnostic methods for both robotic systems and e-bikes. Complete repairs on electrical systems, control units, battery packs, and hardware under guidance, with opportunities to develop toward independent advanced repairs. Use and interpret technical manuals, schematics, and diagnostic flowcharts to guide your work, applying these resources to both robot and electric bicycle service tasks. Document all diagnostic steps, repair actions, and component failures in the service management system to maintain accurate

About the Team DoorDash Labs is an independent team within DoorDash. We're hiring a Senior Operations Associate to lead a team of operators to execute against autonomy goals. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you! About the Role We are looking for a driven Senior Operations Associate who is excited about managing a dynamic operations team leading the forefront of delivery technology. You will manage a PM shift (2:30-12:30AM MST) of our operations team supporting autonomous testing, bringing autonomous technology from ideation to commercialization. You will report to an Associate Operations Manager or Operations Manager on our robotics team in our DoorDash Labs organization. This job is 100% onsite at our Operations Hub in Mesa, AZ with some duties in Chandler and Tempe, AZ. You’re excited about this opportunity because you will… Manage a component of our operations Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety Be an expert in our autonomous technology and help track and convey changes to it Strive to push metrics and add to them personally We’re excited about you because you have… 4+ years of experience (preferably in the autonomous industry or with strong interest) Managed an operationally efficient team through multiple product phases A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment An analytical mindset and can deliver actionable recommendations out of complex situations; Proficiency in gSuite, JIRA and SQL is preferred but not essential Notice to Applicants for Jobs Located in NYC

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role As a Senior member of our Service Operations team at DoorDash Labs, you'll take on advanced diagnostic and repair work that keeps our robot fleet running. You'll work closely with the Associate Operations Manager and own your workload with minimal supervision. This is an on-site role with expectations of 100% in-office presence in Mesa, AZ. This position is available on the AM shift (7:00 AM – 3:30 PM), five days per week, including at least one weekend day. You’re excited about this opportunity because you will… Execute any Senior Service Technician task and: Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks Work independently to manage and prioritize assigned workload effectively Calibrates, configures, and maintains specialized diagnostic tools and test equipment We’re excited about you because you have… 2+ years of service work experience Curiosity and an inclination for all things mechanica