Outside Sales Associate - Surfaces/Natural Stone

POSITION OVERVIEW The Project Manager, Field Operations owns the successful execution of builder projects from quote through final invoice. Serving as the primary operational liaison among builder customers, outside and inside sales, scheduling, dispatch, installation teams, and other internal partners. This role keeps projects accurate, on target, and on time. The position coordinates installation schedules, monitors quality, resolves issues, and ensures every operational detail is carried through to completion in a fast-paced, collaborative and growing environment. KEY RESPONSIBILITIES · Own assigned strategic builder projects from the transition out of pre-sales through installation, completion, and final invoicing. · Coordinate closely with builder customers, outside sales, inside sales, scheduling, dispatch, installation teams, and other operational partners to maintain clear expectations and project alignment. · Develop, monitor, and communicate project schedules, installation timelines, material readiness, and key milestones. · Confirm project information, selections, measurements, orders, and installation details are complete and accurate before work progresses. · Monitor project quality and installation performance; document outcomes and any corrective actions needed · Conduct jobsite visits or walkthroughs as needed to confirm work meets customer expectations and company standards as well as preview walks for project feasibility and pre-installation readiness · Identify risks, delays, scope questions, and quality concerns early; understand appropriate escalation points and drive issues through resolution. · Keep customers, sales partners, and internal teams informed of project status, changes, decisions, and next steps. · Maintain accurate and timely project information in CRM, ERP, Dispatch Track, and other core business systems. · Coordinate punch-list items, corrections, and final closeout activities to ensure the project is fully completed before invoi

SUMMARY/OBJECTIVE The Outside Salesperson will work with clients to provide a successful customer experience. The Outside Salesperson will generate sales of all products. Will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on builders, designers, remodelers, as well as retail customers. Will also represent Construction Resources at NKBA, NARI, and various HBA events. Outside Sales Essential Functions & Responsibilities Provide excellent sales support and customer experience to all accounts Conduct sales presentation of products and services to customers Develop and maintain relationships with all accounts Employee acknowledges that if the account desires another local sales representative or a change in sales representatives, Construction Resources has the obligation to meet the clients’ request Visit jobsites as needed to provide the required sales support Communicate lead times and work with scheduling changes Assist customers via email Attend training functions as required Participate in sales meetings as required Collect deposits and balances before delivery Follow up phone calls to secure orders Participate in after hour events and sponsorships as required Resolve customer issues Generate and develop new customer business accounts to increase revenue at a profitable level Follow up to ensure customer satisfaction Assist in collections as necessary Outside Customer Service Essential Functions & Responsibilities Work with national account manager to address field issues to provide final solutions Help communicate job readiness Provide excellent sales support and customer experience to all accounts Develop and maintain relationships with all accounts Visit jobsites as needed to provide the required sales support Communicate lead times and

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE : Our Case Management team facilitates a seamless client experience through the underwriting process for all life insurance applicants. Supported by advanced technology platforms, internal counterparts, outside vendors, and, of course, insurance carriers themselves, the team ensures that there are no bumps in the road throughout the process from submission of initial application to placement. WHAT YOU’LL DO: Own and manage an individual caseload of in-process life insurance applications, beginning with creating and sending the application to the client and continuing through underwriting in-force Request and obtain underwriting requirements from the client and take initiative to review underwriting decisions to determine if better options exist for our customers Master all carrier workflows, application and underwriting processes, and software systems necessary to carry out your responsibilities Collaborate on cross-functional projects with other operations teams (sales, customer service, customer success, and quality assurance) to ensure a seamless and transparent customer experience and improve our processes WHAT YOU’LL NEED : Willingness to obtain a life insurance license 1+ years’ work experience in life insurance case management A customer-centered mindset -- motivated by solving problems for customers and your team Strong communication skills and effective listening skills with a

Summary/Objective The Fireplace Installer provides professional in-home and pre-settlement installation of fireplaces, performing all duties with the highest level of customer service and professionalism. Essential Functions Install fireplaces and components in residential and commercial settings Address installation issues to resolve operating problems according to manufacturer’s specifications (including, but not limited to, ignition systems, gas pressures, venting, mechanical, and house pressure) before leaving the job site Use diagnostic tools such as manometer and multi-meter to obtain readings on gas pressure and voltages Initiate gas startups and perform homeowner orientations to ensure proper operation Maintain full knowledge of the after-market product line and utilize consultative sales techniques to sell service products and accessories Read manuals and conduct hands-on study of products to maintain up-to-date knowledge Communicate effectively with customers to provide needed information with professionalism Collaborate with sales staff and the service department to ensure installations meet quality standards Perform installation preview and post-view processes as needed Attend and successfully complete all company-provided training Follow all OSHA and company safety standards and procedures Perform other duties as assigned by the office manager Competencies/Skills/Abilities Proven mechanical aptitude Ability to manage multiple installation projects while maintaining quality and safety standards Strong customer service and interpersonal skills; able to interact effectively with all types of people inside and outside of the company Excellent problem-solving skills Clean driving record/background required #CRTrades BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Volunta

Summary/Objective The Fireplace Installer provides professional in-home and pre-settlement installation of fireplaces, performing all duties with the highest level of customer service and professionalism. Essential Functions Install fireplaces and components in residential and commercial settings Address installation issues to resolve operating problems according to manufacturer’s specifications (including, but not limited to, ignition systems, gas pressures, venting, mechanical, and house pressure) before leaving the job site Use diagnostic tools such as manometer and multi-meter to obtain readings on gas pressure and voltages Initiate gas startups and perform homeowner orientations to ensure proper operation Maintain full knowledge of the after-market product line and utilize consultative sales techniques to sell service products and accessories Read manuals and conduct hands-on study of products to maintain up-to-date knowledge Communicate effectively with customers to provide needed information with professionalism Collaborate with sales staff and the service department to ensure installations meet quality standards Perform installation preview and post-view processes as needed Attend and successfully complete all company-provided training Follow all OSHA and company safety standards and procedures Perform other duties as assigned by the office manager Competencies/Skills/Abilities Proven mechanical aptitude Ability to manage multiple installation projects while maintaining quality and safety standards Strong customer service and interpersonal skills; able to interact effectively with all types of people inside and outside of the company Excellent problem-solving skills Clean driving record/background required BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Acciden

OVERVIEW Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and non-financial benefits. The Installer, Appliance is responsible for delivering and installing kitchen and laundry appliances. This position will provide superior service in retail customers’ homes. JOB DESCRIPTION Responsibilities: Proficient with the installation of high-end brand products and appliances such as Sub-Zero/Wolf, Viking, Dacor, Thermador, Miele, Bosch, and Jenn-Air. Ability to effectively communicate, both inside and outside of the company. Provide exceptional customer service to residential accounts. Maintain truck and inventory in good order. Inspect appliance components to ensure working properly. Competent in filling out daily reports and reconciling parts orders and service calls. Complete billing and invoicing paperwork. Lift and move heavy appliances in a safe manner. Basic Qualifications: High School Diploma or GED required. Minimum 3 years’ experience installing high-end brand products and appliances. Proficiency with various hand tools. 1 to 3 years’ refrigeration experience. Clean driving record required. BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perfor