Partner Development Manager

Individual Contributor JD: We are looking for a motivated Channel Partner professional to help grow and manage our partner ecosystem by identifying, onboarding, and enabling partners for long-term success. This role will focus on building strong relationships with resellers, managed service providers (MSPs), and regional partners to drive customer adoption and revenue growth. This is a great opportunity to join a fast-growing cloud software company, gain exposure to a high-impact ecosystem role, and contribute directly to Datadog’s growth across the region. At Datadog, we value our office culture — the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify, recruit, and onboard new channel partners to support regional growth Enable and support existing partners through training, account alignment, and co-selling activities Build and maintain strong day-to-day relationships with partners Collaborate with Datadog sales teams to identify and drive partner-influenced opportunities Coordinate partner activities including enablement sessions, pipeline reviews, and joint account planning Support marketing and demand generation activities with partners Track partner performance, pipeline contribution, and engagement metrics Help drive partner-sourced pipeline and revenue growth across the region Who You Are: 3+ years of experience in channel sales, partner management, or business development within a technology or SaaS company Experience working with resellers, MSPs, or regional channel partners Strong communication and relationship-building skills Ability to collaborate effectively with sales and cross-functional teams Organized and capable of managing multiple partner relationships simultaneously Comfortable learning technical concepts and positioning value to partners and customers Willingness to travel up to

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Development Overview: Develop and grow Mastercard's business with leading companies across the Retail, Travel and other industries. Position Mastercard as the trusted strategic partner for key merchants and industry leaders. Build and manage executive-level relationships with major Retail organizations. Drive the commercialization of Mastercard solutions, including Co-brand Programs, Digital Solutions, Loyalty Solutions, and Marketing Services. Lead the execution and delivery of strategic initiatives and partnership agreements. Role: Identify, develop, and convert new business opportunities within the Retail, Travel and other industries. Lead customer growth initiatives, including portfolio expansion, acquisition campaigns, product launches, loyalty programs, and emerging payment technology implementations. Build compelling value propositions and executive presentations to engage and acquire strategic merchant partners. Originate, negotiate, and execute commercial partnerships that deliver mutual business growth. Develop business cases and financial models to evaluate opportunities and support decision-making. Partner closely with internal teams including Product, Marketing, Services, Finance, and Digital Payments to develop winning solutions and ensure successful exe

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Supply Team is growing, and we want you to be part of it! As a Market Manager, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb. The Difference You will Make: As a Market Manager, you will be responsible for the growth of a book of business within some of our top markets in the Caribbean and Central America by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnb’s strong market presence in your assigned region in collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic partner relationship management. You will help develop and iterate scalable, localized supply strategies in your territory aiming to secure our long-term success. A Typical Day: Build and manage partner relationships within assigned territory Directly manage accounts to meet and exceed quarterly/annual sales goals Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales Prospect and onboard new, high quality supply in your assigned geography Maintain a baseline understanding of the technical integration of various soft

At Scale, we are developing the data infrastructure that powers reliable AI systems in the physical world. The Industrial Partnerships team is a critical function for scaling high-quality data collection through a global network of external partners, expanding our capacity and geographic reach. Joining this team offers a unique opportunity to build complex operations and lead cross-functional coordination to launch new partners and transform that network into a world-class operational engine. These roles are responsible for identifying and signing new partner businesses, and coordinating day-to-day operations with existing partners, including performance tracking and ongoing support. You will: Identify and engage prospective partner businesses and manage the process through to signed agreement Coordinate day-to-day operations with signed partners including onboarding and ongoing support Track partner performance and data collection targets Support hardware deployment and basic troubleshooting on partner premises Communicate regularly with internal teams (product, strategy) and partner contacts Help identify and implement process improvements based on operational feedback Ideally you'd have: Strong professional communication skills in both Spanish and English. Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees). Industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics. Experience in the field: warehouses, factories, logistics centers. Analytical, strategic, and process improvement capability. Nice to haves: SQL Proficiency Experience working with CRM systems T his role involves both on-site presence for coordinating operations as well as visiting partner sites on a daily basis. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same

We’re looking for a Customer Success Manager to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. This is a hybrid role and is open to applicants located within Mexico City, Mexico. In this role, you will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products. Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices. Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value. Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion. Log feature requests

Role Summary The Support Enablement Manager builds and scales the training, onboarding, and quality-assurance programs that power a high-performing contributor-support team. The role owns the full enablement lifecycle — from designing and delivering onboarding curricula to formalizing QA frameworks that drive measurable improvement across the support organization. Enablement priorities are set in partnership with the Regional Manager; the Manager owns execution end to end within that scope and brings recommendations when scope needs to change. This is a hands-on leadership role: assess the landscape, prioritize, build the plan, lead a small team, and deliver results, working cross-functionally with Regional Managers, Team Managers, SMEs, and WFM. Key Responsibilities Own the enablement function end to end — assess gaps, prioritize initiatives, and drive them to completion within scope agreed with the Regional Manager; surface recommendations when scope should change. Onboarding & curriculum — own the end-to-end onboarding for new Support Specialists; design, build, and continuously improve structured training that reflects current workflows, tools, and contributor-experience standards, so agents ramp quickly and confidently. Coaching & development — build and maintain ongoing training across all tiers; partner with Team Managers to close skill gaps with targeted interventions that translate into performance improvement. Quality assurance — own the QA program: scorecard design, calibration, audits, and reporting; keep QA consistent, fair, and actionable, and require that quality feedback cite a current source document. Knowledge base / SSOT — own the support knowledge base and its review cadence so guides stay accurate and current, and retire stale content. Team leadership — lead, develop, and manage a small team of Enablement & QA Specialists; set priorities, coach, and keep the team unblocked and accountable to high-quality output. Cross-functional part