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Active1d ago

Patient Coordinator

Natera·📍 Us-Remote, Canada

Employment

Full-Time

Work mode

Remote

Experience

MID LEVEL

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

POSITION SUMMARY: The role of Patient Coordinator will be central to the success of the Signatera product line. This position will be focused on growing the relationship between Natera and its patients to ensure timely management of testing. Core responsibilities include collaborating with Nurse Coordinators to increase revenue and drive market development through direct sales by being the key contact for patient needs. The Patient Coordinator will accomplish this by being the patient advocate within Natera. PRIMARY RESPONSIBILITIES: Work with assigned Nurse Coordinator to maintain & support existing customers. Assess the needs of patients with a focus on customer support, coordination of logistics, and problem solving. Maintain and support a service-oriented relationship with patients Ensure all data and analysis requests from different parts of the organization are addressed in a ti

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What they are looking for

Skills & requirements

Qualification

Minimum of 2 years of Call Center experience in an inbound and outbound capacity. Minimum of 2 years of sales experience Background in medical or biological sciences preferred KNOWLEDGE, SKILLS, AND ABILITIES: Outgoing personality with excellent oral & presentation skills. Ability to think strategically as well as execute tactically Emphasis on competitive analysis and team first attitude. Ability to relate and educate our technology to potential patients Strong quantitative and MS Excel skills Self-motivation, with the desire and capacity to work both independently and collaboratively Must act with a sense of urgency Excellent organizational and communication skills (written and verbal) OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other profes

Department · Inside Sales

Natera logo

Hiring company

Natera

Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care.

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