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Active4w ago

Patient Support Specialist (Remote)

CareTalk Health·📍 United States

Employment

Full-Time

Work mode

On-site

Experience

All levels

Salary

From $20/hr

Role overview

Job description

Job Title: Patient Support Specialist - Remote Location: Remote - United States Employment Type: FT W2 Compensation: $20 per hour CareTalk Health CareTalk Health is a fully remote, nationwide virtual medical practice. We partner with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps, reaching members wherever they are. We believe virtual care isn't a compromise — it's care delivered the way patients actually want it. Our job is to make that experience simple, reliable, and human. About the Role We are seeking Patient Support Specialists (PSS) who are the first point of contact for patients in our virtual clinic and play a critical role in ensuring smooth, timely, and high-quality care delivery. The PSS is the starting point of the virtual care experience. They contact scheduled patients, confirm readiness for the visit, and seamlessly coordinate the handof

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What they are looking for

Skills & requirements

Qualification

Notify the RN when a patient is ready, track the status of each visit, and anticipate next steps to prevent delays; Monitor call activity across teams and proactively support timely handoffs from RN to provider

Department · Operations

CH

Hiring company

CareTalk Health

Healthcare

CareTalk Health is a nationwide virtual medical practice serving patients in all 50 states.

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