Peer Support Specialist (CORE Guide)

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? With the advent of AI, the nature of customer support has changed dramatically - as have the humans who provide it. Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious, fluent in AI tools and holds an extremely high bar not just for themselves, but for their teammates. As a Technical Support Specialist, you'll own complex technical queries around some of our most nuanced features, serve as a point of escalation for your colleagues for the most tricky investigations, consistently provide world class customer support, collaborate with our customers proactively to help them make the most of our platform and help drive improvements in product, processes, and peer development. You'll use AI tools alongside your own expertise to handle complex cases effici

The Opportunity: Datadog is building the Compensation function to scale with and support one of the fastest growing public companies in tech. We are looking for a creative, data-driven Compensation Specialist to join our team. If you are a problem solver with strong analytical prowess, excellent communication skills, and a genuine passion for data, this role is for you. As a Compensation Specialist, you will contribute to the development and implementation of our compensation approach. You will collaborate with team members to develop analytics tools, automate legacy processes, and help build the future of our compensation strategy. The ideal candidate is enthusiastic, hardworking, and thrives on building business focused solutions through data. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Evolve Compensation Strategy: Help us redefine and evolve how we believe about base, variable, and equity compensation structures Advanced Analytics: Apply quantitative and qualitative analysis to identify problems, develop hypotheses, and recommend data-backed solutions for compensation programs and processes Data Visualization & Modeling: Build and develop dynamic dashboards and analytic models to provide actionable business insights and interpret market or internal trends Drive Automation: Streamline and automate monthly, quarterly, and annual compensation reporting and analysis using modern data tools and AI workflows Market Benchmarking: Conduct global market benchmarking, assess peer groups, and ensure consistent market pricing practices while maintaining internal equity. Storytelling with Data: Provide sophisticated compensation recommendations, clearly building data driven insights while tying it back to overall comp strategy Who You Are: Bachelor’s degr

Hybrid | Boston, MA (Minimum 2 Days/Week in Office) $108,000-$135,000 Base + Commission About IANS IANS is a leading cybersecurity decision support organization that helps CISOs and their teams make informed decisions through access to world-class practitioner expertise, research, consulting, and peer collaboration. We work alongside some of the world's most respected security leaders, helping organizations navigate complex cybersecurity, technology, risk, and emerging AI challenges. As our Consulting business continues to grow, we're seeking a highly consultative, client-facing technical seller who can help organizations identify the right solutions while partnering closely with our sales and consulting teams to drive meaningful business outcomes. About the Role The Consulting Technical Specialist serves as a strategic partner to IANS Account Managers, Consulting Faculty, and prospective clients throughout the consulting engagement lifecycle. This is not a traditional Sales Engineer role focused on software demonstrations or technical implementations. Instead, this individual acts as a consultative advisor, helping clients articulate their challenges, uncover opportunities, evaluate potential solutions, and align their needs with IANS consulting services. The best Technical Specialists “get the client to tell us their problem” and align one of our Consulting services to fit that need. You will lead discovery discussions, scope consulting engagements, facilitate solution conversations, and partner closely with sales teams to advance opportunities through the pipeline. As one of the foundational members of this growing function, you will also have an opportunity to shape process improvements, enable sales teams, and leverage AI tools to identify new consulting opportunities across our client base. What You'll Do Lead Client Discovery & Opportunity Development Facilitate discovery

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. The Compliance Manager runs the day-to-day compliance program for a multi-state, peer-workforce organization serving individuals. The organization employs and is led by people with lived experience, delivers peer support and certain clinical services across several states, and is subject to federal health care fraud and abuse law, state-level requirements (including Medicaid requirements), and the compliance program expectations set out in the OIG’s General Compliance Program Guidance. This is a hands-on execution role. Program direction, oversight, and board reporting are provided by the Compliance Officer; legal support is supplied by the General Counsel; employment administration sits with the organization. The Compliance Manager owns the operating work of the program - monitoring and auditing on a defined schedule, keeping policies current across all regulatory environments, ensuring training and screenings are accomplished on time, investi

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. About the role The Senior Product Manager/Director owns how data and the software around it becomes useful, for our community teams, for our individuals, and for the health plan and provider partners who rely on our results. This person will treat our care model as a product, data as a product, and our technology solutions as a product - each interdependent and reinforcing each other in delivering the right care, to the right individual, at the right time. You’ll work with Engineering, Data, Clinical, Community teams and Operations to build software that fits how the work really happens. You’ll also help shape the care model the platform supports, because the best tools and the best care model are designed together. Software and Data Help to define vision, strategy and multi-year roadmap for the software platforms and AI and data products, tied to business outcomes and customer value. Make clear prioritization and investment tradeoffs across competin

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. Senior Psychiatric Nurse Practitioner (Remote) The Psychiatric Nurse Practitioner is a licensed Nurse Practitioner certified in Psychiatric Mental Health Nursing, who leads the behavioral health aspects of virtual care for individuals with serious mental illness (SMI) that firsthand serves. At firsthand, our NPs are referred to as Health Guides (HGs), as they are dedicated, compassionate advocates, leading our individuals on a journey towards wellbeing and recovery. The Psychiatric Nurse Practitioner HG is responsible for virtual behavioral health assessments, management of our vulnerable population, and collaborating closely with community providers. The Psychiatric Nurse Practitioner HG serves as a key member of the shared clinical services team which includes triage and care coordination nurses (TCCNs) and nurse practitioners (HG flex). As a Psychiatric Nurse Practitioner, you will perform Medical and Behavioral Health assessments, including