People Specialist, Performance Management

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate Manager, Premium & Wealth CX, you'll lead the team responsible for delivering white-glove support to Coinbase's highest-value customers, including High Net Worth, Ultra High Net Worth, and VIP segments across our International markets. The Premium & Wealth pillar within Customer Experience is the dedicated home for relationship-led, high-touch service that keeps our most sophisticated customers confident and supported. You'll own day-to-day operations, people leadership, and service quality for your vertical, partnering closely with Compliance, Risk, and cross-functional teams to scale a support model that is fast, accurate, risk-aware, and trusted within a non-advisory framework. What you'll do: Own operational performance for your vertical, including SLA attainment, CSAT, QA scores, backlog health, repeat contacts, and complaint rates, using data and trend analysis to drive measurable improvements Lead, coach, and develop a team of Specialists, setting clear expectations through regular 1:1s, performance reviews, and building a pipeline of future leaders Drive a high-touch support model centered on trusted 1:1 customer relationships, deep specialist knowledge, and end-to-end case ownership that minimizes handoffs for complex trading, account, and funding issues Partner with Compliance, Legal, Risk, Complaints, and Workforce Management

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a People Relations Specialist, you will partner with our Employment Counsel, People Partners, and the business to address, navigate, and productively manage people issues surrounding conduct, performance, and culture. You will be responsible for running workplace investigations end-to-end and will partner with Employment Counsel, People Partners, and Business Leaders on owning outcomes and closing out cases in a manner consistent with our culture and business values. In addition to resolving investigations and complaints, and determining appropriate disciplinary actions, you will also provide pragmatic HR advice and assist the broader People Team with other employment issues and cross-functional efforts that shape our culture, values, and offerings. Core Responsibilities Lead all aspects of People Relations cases, including: Partnering with People Partners and Employment Counsel on investigation strategy and risk assessment. Conducting interviews, preparing reports, and owning investigation outcomes and close out. Tracking and preparing status updates, coordinating input from multiple team members; and advising and overseeing disciplinary and remediation actions. Support sophisticated and/or nuanced people focused discussions around topics like performance, team dynamics, cultural topics, etc. Develop programs and training and policy content on People Relations issues and host regular training sessions for employees. Partner with People Team to create data-driven solutions that highlight employee relations trends and advise decision-making. Partner with People Partners and other internal leaders on people foc

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is on a mission to improve the comprehensiveness and shopability of ads on our platform. We’re accomplishing this by expanding our advertising demand sources through partnerships with third-party ad platforms and working closely with Agencies and media companies who manage performance marketing budgets. As the founding member of the EMEA Programmatic Technical Operations team, you will drive the success of Pinterest’s programmatic ad products by serving as the primary client contact for deal creation, campaign setup, and launches. You’ll troubleshoot technical issues, optimize campaigns for performance, and collaborate closely with cross functional teams to elevate client outcomes and enhance internal processes. What you'll do: Act as a key point of contact for clients, supporting programmatic deal creation, campaign setup, and ensurin

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. You will be the subject-matter expert on employee equity at Multiverse - designing and continuously improving the administration of our equity programmes. You will own the day-to-day administration of Multiverse's employee equity programmes and lead and own company secretarial compliance across the group, applying sound judgment to identify and manage legal and regulatory risk. You will work closely with the General Counsel and broader Legal team, as well as with Finance, People, and external advisers. This is an experienced specialist role requiring someone who exercises sound judgment, operates with a high degree of autonomy, and is meticulous and proactive in managing multiple competing priorities — and who understands that getting the detail right in equity and governance admin directly affects employees, investors, and regulators. Note : this is a part-time role and will be 4-days a week . What you'll do Equity / share plan : Own the end-to-end process for employee equ

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. About GDFT Gaming, Developer, and Future Technology (GDFT) are the technology specialists at PlayStation. We build the underlying systems that power core platform capabilities and developer tools. Our mission is to enable world-class gaming experiences by delivering low-level, high-performance technology for PlayStation platforms. The Role We are looking for an engineer to join the GDFT department, working on the design and optimisation of PlayStation’s real-time game streaming technologies. You will contribute to the development of low-latency video streaming systems across current and future PlayStation platforms, working on performance-critical areas spanning frame capture, media pipelines, codec configuration, system services and streaming transport. The role is particularly suited to engineers with a strong C/C++ background and experience working with native video or media systems, including embedded devices, TV firmware, set-top boxes, consoles, or similar. Our work sits at the intersection of product engineering and R&D. Alongside delivering production technology, engineers are encouraged to investigate new approaches to reducing end-to-end latency, improving visual quality and reducing bitrate, using measurement and

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Location: Philippines (APAC region) About the role As a Customer Support Associate (CSA) you will act as the frontline key person, responsible for providing support and assistance to customers who have inquiries or issues with our product or services. The role: Respond to customer inquiries via email, chat, or social media in a timely and professional manner Provide accurate information and support to customers to resolve their issues Identify and escalate complex issues to Tier 2 support when necessary Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues Record and maintain accurate customer information within our CRM systems (Intercom & Salesforce) Meet individual and team performance metrics (KPI’s) such as first response times, first contact resolution rates, and customer satisfaction Continuously improve your own product knowledge and remain up to date with our product, services and processes Provide constructive feedback to the business and leadership team to improve customer support processes and procedures About you : Based in the Philippines High school diploma or equivalent; college or a degree in a related field