Mobile Patient Services Specialist Team Lead Position Summary The Lead for the Phlebotomy Solutions team will be responsible for assisting with the team's day-to-day operations and ensuring excellence in patient care coordination, phlebotomy services, and administrative operations. This role focuses on supporting daily team management, operational efficiency, and compliance. The Lead will support seamless collaboration between field teams, patients, and operational departments. Lead may be required to cover at their clinics as needed, where they will serve patients by identifying the best method for retrieving blood, preparing specimens for laboratory testing, and performing screening procedures. This position requires strong organizational, leadership, and communication skills and will include up to 50% travel to support audits, onsite visits, and team training initiatives. Primary Responsibilities Quality Assurance & Audit Support Assist with the coordination and execution of audits as indicated Conduct regular quality checks on patient coordination activities, specimen documentation, and communication logs; specifically, but not limited to, the MPX platform. Support onsite visit preparations, shadowing staff as needed to ensure protocol adherence and identify opportunities for process improvement. Operational Oversight Provide daily support to the Phlebotomy Solutions team. Supervise, mentor, and develop a team of phlebotomists across designated Locations. Handle recruitment, onboarding, and training of new in-office phlebotomists. Ensure all team members maintain compliance with specimen handling protocols and EMR documentation.. Proactively mitigate issues that could impact operational performance. Oversee supply chain needs, including ordering and tracking supplies. Travel independently across an assigned service area to perform venipunctures at patient locations while verifying identity and requisitions and m
Phlebotomist Test Coordinator - San Antonio, TX
Salary not disclosed
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Role overview
Job description
POSITION SUMMARY: The Natera Test Coordinator plays a vital role in ensuring a seamless testing experience for patients. This position is responsible for scheduling and determining the most effective method for blood collection, preparing specimens for laboratory testing, and managing all necessary paperwork to ensure compliance. In this role, you will work closely with customers and the sales team to facilitate an efficient ordering process and timely reporting of results. The ideal candidate thrives in an independent work environment, excels at multitasking, and demonstrates strong critical thinking skills to resolve issues promptly. This is a clinic based position in San Antonio, Texas Job offer is contingent upon pre-employment requirements for the assigned clinic. PRIMARY RESPONSIBILITIES PHLEBOTOMY SERVICES: Perform venipunctures to obtain blood specimens with precision and care.
…What they are looking for
Skills & requirements
Qualification
BS/BA degree (preferred); High School Diploma (or equivalent) required. Certification: Phlebotomy Certificate (as required by state regulations). EMPLOYMENT AND COMPLIANCE REQUIREMENTS Employment is contingent upon successful completion of all pre-employment and clinic-specific compliance requirements, which may include, but are not limited to: Criminal background screening and employment verification Drug and alcohol screening Verification of licensure, certifications, and clinical competencies Immunization records and/or immunity titers TB testing and respiratory mask fit testing, if required Pre-employment physical examination, if applicable Completion of required compliance, safety, infection prevention, and facility onboarding training Professional references and performance verification Any additional clinic, facility, or regulatory onboarding requirements necessary for patient care access Failure to meet or maintain required compliance standards may impact employment eligibility or assignment placement. KNOWLEDGE, SKILLS, AND ABILITIES Serve and protect the Natera clinic community by adhering to professional standards, hospital policies and procedures, federal, state, and lo
Department · Phlebotomy Solutions
Hiring company
Natera
Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care.
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