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Active1mo ago

Premium Support Engineer (London)

ReplitΒ·πŸ“ London, United Kingdom

Employment

FULL TIME

Work mode

On-site

Experience

MID LEVEL

Salary

Not disclosed

Salary not disclosed

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Salary β†’

Role overview

Job description

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers β€” delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for

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What they are looking for

Skills & requirements

Department Β· Support

R

Hiring company

Replit

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