Principal Product Manager

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role We're seeking a Principal Product Marketing Manager to define positioning and drive launches for Synthesia's core product—the studio and video creation experience that powers how customers create, customize, and deploy enterprise video at scale. You'll partner closely with Product, Engineering, Sales, and Customer teams to shape market perception, bring flagship launches to market, and define how the industry understands the evolution of AI-native video creation. This is a high-visibility, strategic role that touches every part of the core platform, with significant scope to influence Synthesia's positioning as a category leader. About the Role Define the strategic narrative – Own the overarching story about what the studio enables and where video creation is heading. Translate individual launches into a cohesive, forward-thinking arc that positions Synthesia at the forefront of AI-native video. Lead core product launches – Own positioning, messaging, and go-to-market execution for the studio and video creation experience, partnering with Product to bring new capabilities to market with conviction and clarity Drive adoption & enablement – Create campaigns, assets, and sales collateral that move cust

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About The Role Synthesia is the #1 Enterprise AI video generation since 2016, and today we work with 90% of the Fortune 100. Our core product, Studio, lets anyone turn a script into a polished video with an AI avatar, no camera or crew required. Now we're entering a new chapter, and the API is at the center of it. Our Interactive Avatar API lets any company build real-time, conversational avatars directly into their own products. You're the first product marketing hire dedicated to the API, and you'll build the GTM motion from scratch. There's no playbook here yet. You'll set the foundational positioning, write the developer-facing messaging, stand up the launch process, and figure out how we reach developers and win them. Requirements You get energy from building from scratch, and have a hacker mentality. You use gen AI video tools and created content with them. You're in every new model the week it drops. You've built with APIs yourself: called endpoints, read the code samples, wired up a webhook, shipped something small. You know how developers actually integrate and ship. You've done product marketing, growth, or developer marketing for enterprise audiences. You're an excellent communicator, written and spok

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Almost any company can produce training video at scale today. Almost none can tell you whether it actually made someone better at their job. We're building the product that closes that gap: an agentic, real-time experience where people practice live, dynamic scenarios, and where organizations finally get genuine signal on readiness, instead of a metric tied to course completion. This is a zero-to-one bet on what comes after content, which is practice, and proof. You'll own one of two of the domains inside that bet, Surveys and Guidance, from strategy through ship. Why now Real-time, agentic AI has only just become good enough to hold a convincing live scenario, and to make sense of what happens inside one. The window to define this category is open now, and we intend to own it. The problem you're solving Today, the most a company can do to check whether someone has genuinely learned something is watch them complete a module or pass a quiz. The behaviors that matter in real roles, in real moments, are rarely tested reliably, and what comes back to the business is a thin, lagging signal. We have the underlying technology to change that. What we need is a product manager who can turn it into somethin

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Synthesia ships more product, faster, than we ever have. AI has collapsed the cost of building which means the hard part is no longer making things, it’s making sure people actually adopt them. That’s the job of Growth, and we’re changing how we do it: instead of bolting Growth on after launch to optimise, we’re embedding a Growth PM into every core bet from day one, so how a product acquires, activates and scales is designed in from the first cycle. We’re hiring a Growth Product Manager to report to our VP of Growth. You'll own the Growth surface for one of those bets while helping build a growth-led way of working across the company. What you’ll be doing Own Growth for a core product area end to end, acquisition, activation, adoption and retention, baked into the roadmap from the start, not retrofitted. Partner closely with the core product PMs and engineers who own the surface, bringing high-impact growth ideas and working out where they fit, and getting the primitives exposed that let you build and scale on top. Design growth into the product itself: discovery-led acquisition loops, and experiences that get users to their job-to-be-done in a couple of clicks (sometimes without opening the edit

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Almost every company can now produce training video at scale. Almost none of them can tell you whether any of it made someone better at their job. We're building the product that closes that gap: an agentic, real-time experience where people practice live, dynamic scenarios, and where organisations finally get signal on genuine readiness instead of a simple metric tied to course completion. This is a 0-to-1 bet on what comes after content, which is practice, and proof. You'll own a domain within it from strategy to ship. Why now: Real-time, agentic AI has only just become good enough to hold a convincing live scenario. The window to define this category is open now, and we intend to own it. The problem you're solving Today, the most you can do to assess whether someone has genuinely learned something is watch them complete a module or pass a quiz. The behaviours that matter in real roles, in real moments, are rarely tested reliably. We have the underlying technology to change that. What we need is a PM who can turn that into a product that an enterprise will use to prepare their people, and that a end user actually wants to engage with. What you'll be doing Owning the multi-quarter strategy for a

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives. You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects. Provide assessments of project progress, risks and challenges to e