Position Overview The Product Consultant is a senior, customer facing role responsible for guiding clients through product selection, technical considerations, and order execution within their assigned product category. This role blends product expertise, consultative selling, and operational precision to deliver an exceptional client experience from initial engagement through estimate and quote delivery. Product Consultants are accountable for accurate estimating and/or quoting, clear communication, and smooth handoffs , working closely with Design Center leadership, Coordinators, Outside Sales, vendors, and operations teams. While category expertise may vary, the expectations for professionalism, ownership, and execution remain consistent across all Product Consultants. Core Responsibilities Client Engagement & Sales Engage clients with confidence and professionalism, identifying needs through active listening and thoughtful questions Provide expert guidance on product options, compatibility, design considerations, and general installation implications Prepare accurate quotes, estimates, and special-order documentation within expected turn times Deliver a high touch, consultative experience aligned with Design Center standards Product Expertise Maintain deep working knowledge of assigned product categories, including specifications, options, limitations, and lead times Interpret drawings, measurements, and technical documents with accuracy Stay current on vendor offerings, product updates, and industry trends Clearly explain technical information in a client friendly, approachable manner Operational Excellence Process quotes/estimates/orders with precision, ensuring accuracy in pricing, quantities, specifications, and documentati
Product Consultant - Lighting, Fireplace
Salary not disclosed
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Role overview
Job description
Position Overview The Product Consultant is a senior, customer facing role responsible for guiding clients through product selection, technical considerations, and order execution within their assigned product category. This role blends product expertise, consultative selling, and operational precision to deliver an exceptional client experience from initial engagement through estimate and quote delivery. Product Consultants are accountable for accurate estimating and/or quoting, clear communication, and smooth handoffs , working closely with Design Center leadership, Coordinators, Outside Sales, vendors, and operations teams. While category expertise may vary, the expectations for professionalism, ownership, and execution remain consistent across all Product Consultants. Core Responsibilities Client Engagement & Sales Engage clients with confidence and professionalism, id
…What they are looking for
Skills & requirements
Department · Construction Resources
Hiring company
Construction Resources
Explore premium home building products at Construction Resources—your one-stop destination for countertops, appliances, lighting, flooring, and more. Serving builders, designers, and homeowners across the Southeast with expert support and state-of-the-art showrooms.
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