Product Design Engineer II

Senior Product Engineer II Team: Engineering Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role As a Senior Product Engineer II you will be the senior technical contributor for your team, partnering with the Engineering Manager to set technical direction and ensure delivery excellence. You will balance hands-on contribution with technical leadership, serving as the go-to person for technical decisions and architecture within your team's domain. You are increasingly outward-facing, representing your team's technical work beyond its boundaries. What you’ll be doing in the role Define Technical Direction: Partner with the EM to shape the team’s technical roadmap, strategy, and architectural direction. Drive Engineering Excellence: Own code quality, testing, reliability, performance, and engineering standards across the team. Lead Technical Discovery: Guide technical planning, discovery, solution design, and decision-making, balancing short- and long-term needs. Collaborate and Influence: Facilitate cross-team technical collaboration, contribute to engineering-wide initiatives, and act as a technical liaison. Grow the Team: Actively mentor and develop engineers at any level, within and beyond the team. What you'll bring to this role Technical Leadership: Proven experience leading technical direction, making architectural decisions, and solving complex engineering problems. Engineering Expertise: Deep expertise in software engineering, architecture, testing, reliability, performance, and maintainable system design. Product Mindset: Ability to connect technical decisions to customer and business outcomes while balancing del

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The International Accelerator Engineering team is growing, and we're looking for a Software Engineer to join us! We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We directly improve the financial lives of over 20 million people shaping how Affirm builds Direct-to-Consumer products for Canada, the UK, and future international markets. We build and own various products used by our consumers, like the Affirm App and other Direct to Consumer products across international markets. We are here to make sure we reach and provide useful tools to our users so they can experience honest financial products at their fullest. Our work is agile and fast-paced, shipping new code to production for millions to use across geographies and rigorously measuring the impact it has on them. This role rewards curiosity, ownership, ability to zoom in and out, switch contexts often, also in an open contribution model, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there, while constantly looking for ways to get AI to increase productivity on a daily basis. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale. If you want to build something new and operate it at scale – come join us! What You'll Do: · With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulat

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. Role: Senior Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building the world’s first Universal AI Employee — a production-grade agentic AI platform that automates real enterprise workflows across HR, IT, Finance, and Operations. Ema’s customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists are operators of live AI systems , not ticket handlers. 2. Role Overview The Senior Support Engineer owns the health, reliability, and trustworthiness of Ema’s deployed agentic AI systems in production. This role sits at the intersection of: AI behavior Workflow orchestration Enterprise integrations Customer trust Engineering feedback loops This is: ❌ Not L1 / call-center support, ❌ Not a “just escalate to engineering” role, ❌ Not reactive firefighting only This is : A senior

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who You Are The AI Implementation Engineer owns the technical delivery and stabilization of Ema's agentic AI solutions in customer environments — from commitment through production rollout and steady state. This is a hands-on, post-sales, customer-facing engineering role: you build, you deliver, and you are the technical anchor the customer leans on. You are equally comfortable writing production code, debugging an integration the night before a go-live, walking a customer's VP of Operations through an architecture decision and translating a messy business problem into a feasible agentic workflow. You thrive in ambiguity, make abstract problems concrete, and reduce chaos rather than amplify it when things go wrong. You'll work closely with Value Engineering, Product, Engineering, Infrastructure, and the customer's IT and business teams to prove that agentic AI can be implemented responsibly — not heroically. What You'll Work On End-to-End AI Delivery Ownership Own technical delivery from design alignment through production rollout and Stabilization Configure, extend, and integrate Ema's agentic AI platform to meet customer requirements Ensure solutions align with Ema's agentic arch

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. The Role Shape Ema's product direction. You'll research customers, prioritize features, work with engineering and design, and drive adoption of innovative AI capabilities. What You'll Own Define product strategy and roadmap Conduct customer research and discovery Write PRDs (Product Requirement Documents) Collaborate with engineering and design to ship features Analyze metrics and drive data-informed decisions Go-to-market strategy and launch planning Qualifications Required 6-10 years PM experience in SaaS or enterprise software Strong cross-functional leadership and communication Experience shipping multiple features end-to-end Data-driven decision making and analytics Customer research and user empathy BTech in CS/related field from top Institutes Preferred PM at high-growth SaaS companies (50-500 employees) Experience with platform or API products AI/ML product experience Enterprise sales support and GTM experience Analytics and A/B testing expertise Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. Role Overview We’re looking for a Field Marketing Manager, based in London, to build and run Ema’s on-the-ground presence across the UK and Europe. You’ll cover industry events, tradeshows, executive dinners and sponsored programs in our priority markets: the UK, France, DACH and Benelux, with the Nordics and wider Europe as they grow. You’ll be the connective tissue between our BDR, Sales, AI Strategy, Product Marketing and Design teams, turning live experiences into qualified pipeline. You’ll be Ema’s first field marketer in the region, working alongside our US Field Marketing Manager. Our Marketing Lead sets the global event strategy and budget. Within that, you own the UK and Europe calendar: which events we back, which cities we show up in, and how we run them. Then you execute it. We need someone who thrives in startup environments, moves fast, and doesn’t wait for permission to solve problems. If you’ve built field programs across more than one European market, know how to get scrappy when budgets are tight, and can run a booth in London one week and an executive dinner in Paris the next, we want to talk to you. Key Responsibilities Regional Event P