Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Support Experience group develops and applies technology at all points of the user support journey to solve customer problems at scale, keeping millions of business running and unlocking growth across Stripe’s product suite. What you’ll do As a Product Lead for Support Experience, you will be devising strategy, developing product requirements, and driving execution for critical initiatives that create a world-class support experience for all of Stripe’s customers and users. You’ll be at the forefront of applied AI, solving problems for businesses and consumers, and redefining what great can look like. You’ll be leading and growing a team of experienced Product Managers who have a track record of delivering high-impact products that elevate the support experience for Stripe’s users and our user-facing support teams. Support is a high-visibility area at Stripe, and you’ll need to be comfortable orienting company leadership around your goals. Responsibilities Own and drive the product roadmap for the future of conversational AI and human support at Stripe Shape strategy, steer product requirements, and hold a high bar for the execution of high-impact initiatives that impact key segments and top customers. Partner with Stripe’s AI teams to unlock opportunities for serving users more effectively Build strong relationships with senior leaders across Operations to continually uplevel our human support functions Grow and coach a glob
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Job description
About Supabase Supabase is the open-source Postgres development platform that 10M+ developers and thousands of enterprises depend on every day. Database, Auth, Storage, Edge Functions, Realtime and Vector Search all run on one platform: the same compute , the same disks , the same network and control plane, in every region we operate. Supabase's hardest problems live in that platform. Millions of databases, growth that compounds every quarter, and a customer base running from a developer on a free project to a regulated enterprise routing traffic through PrivateLink . Reliability, capacity, cost and the enterprise features that close deals all come back to the same primitives. We're hiring a Product Lead to own them. About the role You own the platform primitives every Supabase product runs on: compute, disks, networking, the API gateway, capacity and regions. You own the enterprise surf
…What they are looking for
Skills & requirements
Department · Product

Hiring company
Supabase
Build production-grade applications with a Postgres database, Authentication, instant APIs, Realtime, Functions, Storage and Vector embeddings. Start for free.
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