Product Manager II (Remote Eligible)

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. The Opportunity Asia-Pacific is one of the fastest-moving enterprise AI markets in the world — and the buyers, competitive dynamics, and adoption patterns in the region are distinct from any other geography Smartsheet serves. Enterprises in APJ are evaluating AI capabilities with urgency, but their buying criteria, integration ecosystems, and trust frameworks differ meaningfully from those in North America or Europe. Smartsheet needs an AI product marketing leader embedded in the region who can translate our global AI narrative into locally resonant positioning that wins. As a Sr Product Marketing Manager on the AI GTM Strategy team, you will be the in-region AI product marketing partner for Smartsheet's APJ sales organization. You will own the regional activation of Smartsheet's AI narrative — including organizational intelligence, agentic workflows, and Model Context Protocol (MCP) positioning — ensuring APJ field teams can lead differentiated AI conversations with enterprise buyers across the region. This is not a generalist PMM role. You will own the intersection of AI product marketing and regional field activation across APJ, working at the pace of a rapidly evolving product surface and a field organization operating in one of the most competitive enterprise software markets globally. This remote eligible role is based in APJ and will report to the VP, AI GTM Strategy. What You Will Own AI Narrative Activation — APJ Execute the regional activation of Smartsheet's global AI narrative across APJ field teams, a

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards, and contributing to team projects. At Smartsheet Support we empathize and empower others with expert engagements and are the first line of response for our customers to fix issues, share best practices, and advocate for users. Our teams of experts are aligned to various domains of knowledge, promoting the most effective and expedient customer resolution. You will report to a Support Manager. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will: Troubleshoot customer issues using internal & external documentation, various tools, and other resources such as escalation resources to resolve customer issues and deliver great customer experiences Become Smartsheet Product Certified and work with customers through a variety of channels including email, phone, and chat Partner with leaders to meet or exceed performance goals in areas like customer satisfact

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We are a leaned-in platform where users come with active intent, not a place to watch funny dance videos or doom scroll through news. As such, we are positioned to succeed in visual search in a differentiated way. As a platform, we are uniquely positioned at the intersection of search, social and commerce. The full-funnel experience across homefeed, search, and related pins - combined with the ability to save, collaborate and curate - enables users to have dynamic, multi-session journeys and go seamlessly from inspiration to action. These journeys are rarely linear and Pinterest enables statefulness better than any other platform - allowing users to stop and start, refine down, broaden out and come back to where they left off - seamlessly navigating between discover, decide and do. What you’ll do: Develop and execute a cohesive Sear

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Compliance product and engineering team is responsible for ensuring that Pinterest scalably complies with all new and existing regulations, and advocates for Pinner privacy and safety, data governance, and rights holders. What you’ll do: Understand global and domestic legislative landscape, specifically related to content and IP laws, to inform prioritization Own and drive the Compliance Engineering product roadmap, including tools for rights holders, legal reporting channels, and associated internal workflows Partner with Engineering to identify and build systems and features that scale across legislation Own and improve suite of copyright and trademark tools to allow rights holders to manage their content at scale Lead key compliance projects, partnering with Legal, Operations, Policy, Engineering and o

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is looking for a player–coach Product Design Manager with a passion for craft, strategy, learning, and leading with empathy. You’ll join the Ad Formats Design team, managing the Performance Pod: leading a team of IC designers and partnering closely with PM, EM, PMM, and Research to shape conversion-oriented ad formats that drive meaningful performance. Your work will focus on improving long-term, high-quality conversion outcomes, avoiding ad fatigue and short-term mechanical lifts, while elevating the Pinner shopping and decision-making experience through both leading the team and take on hands-on design yourself. What you’ll do: Set the vision and point of view for the Ad Formats Performance Pod — spanning consumer-facing ad experiences, advertiser-facing creation tooling, ad formats creation, and AI automation adoption and growth — a

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Manager II, Technical Support Engineer, you’ll lead a regional team of Partner/Support Engineers serving advertisers and Martech/Business partners across segments — from Tier 1 partners and Enterprise advertisers to Tier 2–3 partners and SMB advertisers — and across Pinterest products and APIs. You’ll own your region’s partner and advertiser relationships, goals, and metrics, lead key programs within the team, and grow the technical and professional capabilities of your engineers — while staying close enough to the technology to guide complex escalations and integrations. What you’ll do: Team leadership: Lead, coach, and develop a regional team of Partner/Support Engineers, setting clear objectives and holding the team accountable for outcomes while operating as a player-coach who can step in directly when needed to unblock the team a