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Active1mo ago

Product Trainer

Hootsuite·📍 Mexico City, Mexico

Employment

FULL TIME

Work mode

On-site

Experience

All levels

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

We’re looking for a Product Trainer to help us train our customers on Hootsuite and Talkwalker products and act as a key member of the end-to-end customer journey. You’ll be working with the Professional Services team to successfully launch and guide customers by educating them on how to use Hootsuite/Talkwalker products. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Mexico City, Mexico. In this role, you will report to the Manager, Product Trainer. WHAT YOU’LL DO: Understand Customer Needs: Lead internal discovery sessions with cross-functional teams (Implementation, Customer Account Management, Account Executive, and Solutions Consultant) and calls with customers to understand their business goals, needs, knowledge gaps, and expectations from training. Training

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What they are looking for

Skills & requirements

Department · Professional Services

H

Hiring company

Hootsuite

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