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Active4w ago

Retail Supervisor

Fanatics Commerce·📍 Washington, DC, United States

Employment

Full-Time

Work mode

On-site

Experience

All levels

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Retail Supervisor will play a critical role in driving store and venue sales results and delivering the ultimate fan

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What they are looking for

Skills & requirements

Qualification

Minimum of two years of experience working in retail or sales, with prior leadership experience strongly preferred. Demonstrated ability to coach and develop front-line team members based on observed performance and operational expectations. Proficiency in retail operation systems including POS, OpSuite, My Playbook, Service Now, and OKTA, or the ability to learn these systems quickly. Strong interpersonal skills with the ability to build partnerships, work effectively across all levels of management, and lead a part-time team with confidence. Ability to anticipate problems, act decisively under pressure, and maintain operational standards during high-volume game day and event scenarios. Fun, outgoing, confident, and professional demeanor with a genuine passion for delivering exceptional fan experiences. Ability to regularly sit, stand, reach, bend, and move throughout the facility; must be able to lift and carry up to 30 lbs. Must be comfortable working in various outdoor weather conditions when assigned to a venue-based location.

Department · Commerce - North America IVR - In-Venue Retail & Events

FC

Hiring company

Fanatics Commerce

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