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Active1mo ago

Safety Response Operations Lead

OpenAI·📍 Singapore

Employment

FULL TIME

Work mode

On-site

Experience

SENIOR LEVEL

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalation and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with policy while enabling timely, empathetic, and consistent user support.

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What they are looking for

Skills & requirements

Department · User Operations

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Hiring company

OpenAI

Technology

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