Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales and customer success teams to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with broad range of potential and existing clients Have a direct line of communication with the product team to collaborate on feature requests Help clients try and onboard the product and assist when they run into roadblocks. Think creatively and help resolve the wide variety of technical challenges that may occur during the overall customer’s life cycle Who You Are: Minimum 2+ years in Sales Engineering, Solutions Engineering along with either DevOps/SRE, or Platform Engineering Knowledgeable and experienced with DevOps monitoring, cloud architecture tools, and modern web development Thrives in a high velocity environment demonstrating experience with juggling a high number of concurrent engagements of varied size and complexity Enjoys collaborating and teaming with others Comfortable and confident in delivering technical
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Role overview
Job description
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseba
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Skills & requirements
Qualification
Complete a Sales Engineering Demo Certification; If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply
Department · Sales Engineering

Hiring company
Dialpad
We want to get to know you! 🚀 If you're passionate about what you do and think you’d be a great fit, feel free to apply to any open role that matches your skills and interests. We’d love to hear from you!
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