About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is seeking a dynamic and results-driven Director, Enterprise Sales to join our founding sales leadership team, reporting directly into our VP of Sales. You thrive on identifying opportunities that will increase the business’ and financial impact of your team, work cross-functionally to develop and execute new programs that carry out the companies vision. As the Director, Enterprise Sales you will be instrumental in scaling our sales operations, driving revenue growth, and ensuring the team’s success. Decagon is a fully in person company based in our Austin office. The enterprise core team is a group of high performing and entrepreneurial minded innovators, focused on transforming customer experience for the better. Your background looks something like this Have 4+ years of experience managing and leading sales teams, ideally in a B2B or SaaS environment with a track record of exceeding target. Trained in MEDDPICC sales methodology or similar value selling framework. Hire, tra
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Role overview
Job description
Sales Operations Analyst I itD is seeking a Sales Operations Analyst I to support the end-to-end execution of partner incentive and investment programs, ensuring deals move accurately and efficiently from contracting through supplier onboarding and final payout. The ideal candidate will bring experience in operations, deal fulfillment, contract administration, procurement, or transactional finance, with a strong track record of accuracy in high-volume, detail-oriented work. Location: Austin, TX — Hybrid, 3 days per week onsite Duration : 12 Months We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Manage high volumes of incoming deals through the full contracting-to-payout lifecycle, ensuring required approvals, validations, and
…What they are looking for
Skills & requirements
Qualification
Create, update, and maintain records for accounts, contracts, incentive requests, and payout activities with a high degree of accuracy and completeness; Required Qualifications and Skills 1–3 years of experience in operations, sales/revenue operations, contract administration, procurement, AP/AR support, data entry/QA, or a related field; Education Bachelor’s degree in a relevant field or equivalent work experience required Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law
Department · Business Operations

Hiring company
itD Tech
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