$58K β $88K/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and itβs at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Freddie Mac Multifamily Loan Servicing seeks a Servicing Efficiency & Transformation (SET) Associate to drive operational excellence, automation, data analytics, and platform initiatives. This role connects business operations with technology to modernize servicing processes, reduce risk, enhance reporting, and improve efficiency. Our Impact: The SET team supports core servicing functions for active Multifamily loans and securities, focusing on automation, analytics, system implementation, process redesign, vendor coordination, and business intelligence. Our work improves efficiency, controls, reporting, and advances Freddie Mac's mission in the rental housing market. Your Impact: You will develop automation solutions, support technology initiatives, deliver business intelligence, and enhance servicing processes. Collaborate across departments to identify opportunities, solve challenges, and implement scalable solutions. Key Responsibilities: Automation & Process Improvement: Design, develop, and maintain automation using Python, SQL, Power Automate, SharePoint, and AI tools. Identify and eliminate manual processes; drive workflow optimization. Data Analytics & Business Intelligence: Build dashboards and reports with Tableau, Power BI, and SQL; analyze data for trends and risks; deliver management reporting and actionable insights. Product & Platform Support: Participate in technology initiatives, gather requirements, support implementation/testing, and act as liaison between business and tech teams.
