Security Support Specialist

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our goal is to provide best-in-class Technical Support to our customers. Our team's mission: "We transform complexity into clarity in every interaction, with empathy, earning the trust of our customers" We build strong partnerships with our customers through trust and transparency, which is why our Technical Support Metrics are public. As the AI Agent Support Specialist , You'll own Ask-Ilma, Vanta's customer-facing AI agent, built on Fin by Intercom, and the first point of contact for customers seeking support.. You're accountable for whether customers get the right answer, how the experience feels, and how smoothly Fin hands off to our support engineers when it should. Our customers rely on Vanta to get compliance right, so a fast answer only counts if it's also a correct one. This is a hands-on role for someone who treats an AI agent like a product: something to measure, tune, test, and improve every week. What you’ll do as a AI Agent Support Specialist at Vanta: Performance: Own how well Fin works An AI agent's performance drifts without a clear owner, and that owner is you. You'll have a bias for action, shipping improvements quickly and learning from the results. You'll also decide with frameworks, so the team always understands why one fix came before another. Review Fin co

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an IT Support team member, you will be the first point of contact for troubleshooting hardware, software, and network issues. Your responsibilities include resolving incoming support requests, coordinating with vendors for equipment procurement, repairs, and maintenance, and actively participating in process and systems improvement initiatives. We’re looking for people who are customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel at clear communication with both technical and non-technical stakeholders, have robust expertise in IT systems (with a strong background in macOS, and ideally Windows), and thrive in collaborative, fast-paced environments. This role is based out of our Bellevue, London, Washington DC, or San Francisco office and requires 5 days in office per week. We offer relocation assistance to new employees. In this role, you will: Improve Support Systems and Processes : Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings. Collaborate across OpenAI : Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders. Act as Frontline IT Support : Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. Manage Ve

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide. Our Product Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here: Inspiring builders, breakthrough apps . Why Join Bubble Now? The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world. If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment. About the team: Our Tech

Job Description Vise is looking for a curious, driven, and tech-savvy Technology Operations Lead to join our growing team. This is a dynamic, cross-functional role that blends IT support, cybersecurity awareness, facilities coordination, and project planning — all with a forward-looking focus on artificial intelligence and emerging technology. If you're someone who gets excited about new tools, loves solving problems, and wants to grow alongside a team that's embracing the future of work, we want to hear from you. This role is onsite in NYC, in our SoHo office. What you bring on day one: 2-4 years of experience in a relevant role such as IT Support Specialist, cybersecurity, SOC Analyst, Systems Administrator, or similar Foundational knowledge of networking, hardware, and operating systems Basic understanding of cybersecurity principles and best practices Strong communication skills and a collaborative, team-first attitude Experience with or strong interest in AI tools (e.g., ChatGPT, Copilot, automation platforms) Exposure to project coordination or ticketing systems (e.g., Jira, ServiceNow, Asana) Familiarity with cloud platforms (AWS, Azure, or Google Cloud) What you will own: IT & Technical Support Provide day-to-day technical support for hardware, software, and network infrastructure Maintain and troubleshoot workstations, peripherals, and office technology systems Manage user accounts, access controls, and software licensing Cybersecurity Assist in monitoring systems for potential security threats or vulnerabilities Support compliance efforts and help enforce security policies and best practices Participate in security awareness initiatives across the organization Facilities & Technology Infrastructure Support office builds, moves, or expansions from a technology perspective Manage hardware inventory and asset lifecycle Maintain hardware infrastructure in meeting rooms and office AI & Emerging Technology Stay current on AI tools, automa

CPI Security is hiring a Product Specialist – Security, Video, Fire and Access Control Solutions , based at our office in Charlotte, North Carolina , to support the evaluation, testing, documentation, and rollout of intrusion, video, fire, and access control solutions for CPI’s residential and commercial product portfolio. CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. CPI has received many awards for excellence, including SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. What You’ll Do: In this role, you will work with the Product Team, Operations, manufacturers, and service providers to test, validate, and support security products and related technologies. This position is hands-on and operational, focused on ensuring CPI delivers reliable, high-quality solutions for both residential and commercial customers. You will assist with product testing, beta programs, field feedback, documentation, training support, and issue resolution for intrusion, video, fire, and access control solutions, including connected technologies such as IP networking, cloud-based platforms, SaaS tools, IoT devices, video analytics, and cybersecurity-related product requirements. Essential Functions Test and evaluate new and existing intrusion, video, fire, and access control products, features, hardware, software, and integrations. Support beta programs, product pilots, and field trials with internal teams, manufacturers, and service providers. Document product performance, installation requirements, troubleshooting steps, known issues, and recommended best practices. Assist with technical documentation, solution diagrams, training materials, SOPs, and support resources. Work with Operations, QA, Technical Support, Sales, and customers to troubl

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Secure Manufacturing & Stealth (SMS) team protects OpenAI’s most sensitive product, manufacturing, launch, and partnership work from theft, leakage, espionage, and unauthorized disclosure. We operate across physical, digital, human, and third-party domains, building practical protections that allow teams to move quickly while preserving strict need-to-know controls. About the Role We are seeking a senior Secure Manufacturing & Stealth Partner to serve as the dedicated SMS owner for Marketing. This person will build trusted relationships across Marketing, understand launches and sensitive information flows, identify secrecy risks early, and embed practical controls into planning, creative production, events, agencies, vendors, media, and executive communications. The role owns the Marketing relationship while coordinating shared SMS capabilities when investigative, prototype-handling, regional, or other specialist support is needed. In this role you will: Serve as the primary SMS Partner and trusted adviser to Marketing, building a deep understanding of its priorities, planning cycles, launches, events, external partners, and sensitive information flows. Identify secrecy and information-exposure risks early, then translate SMS requirements into practical controls that protect sensitive work without unnecessarily slowing execution. Build, document, and socialize durable operating mechanisms for compartmentalization, need-to-know access, agencies and vendors, sensitive creative production, events, demonstrations, launch preparation, codenames, watermarking, and password controls. Assess and approve Marketing systems and information workflows, identify gaps or duplication, establish secure handling requirements, and advise AI-native Marketing initiatives on permissions, data governance, and operational tracking. Coordinate