Senior AI & Automation Manager

Job Title: AI Customer Journey Manager Location : Bangalore, Hyd & Chennai About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Description - Experience 8+ Years Role Summary We are looking for a senior AI Customer Journey Manager to lead the design, optimization, and transformation of customer journeys using AI-driven capabilities. The individual must be highly capable, customer-focused, and able to independently identify opportunities to improve customer experiences through AI and automation. This role combines customer journey expertise, business analysis, and AI innovation to deliver seamless, personalized, and efficient customer interactions. K

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. At Smartsheet, we're scaling our India Global Capability Centre, and we're hiring a Senior Manager to lead IT End User Services in a Mac-first environment. You'll sit at the center of our AI and automation strategy for the service desk, leading two teams: Security & Desktop Systems, who pair Service Desk support with first-line security triage, and IT Automation, who build the AI agents and workflows that make that work faster. You'll decide where agents, deterministic automation, and people each belong, and own your teams' performance against SLAs and quality targets. You'll partner daily with our US IT leadership, aligning on standards and sharing what works. For the right candidate, there is a clear path to Director within 12-18 months as we continue to scale the India GCC. A note on the role: This is a hands-on leadership role, though not a hands-on-every-day one. You'll stay close enough to the technology to prototype, review, and debug alongside your engineers, and to step in when the team is stretched or something breaks. If you want to lead from a distance, this isn't the right fit. If you want to lead from credibility, it is. You Will AI & Automation Strategy Own the AI and automation strategy for the service desk, lead the IT Automation Engineers in delivering it, and decide which workflows suit AI agents, deterministic automation, or people Identify high-volume, repetitive Tier 1 work, prioritise it by impact, and ensure it is automated and measured Apply AI where it meaningfully reduces toil (e.g. int

FEQ327R583 The Partner Enablement Operations Manager is a senior operator and builder responsible for designing and running a scalable, predictable, and data-driven operating model for partner enablement at Databricks. This role serves as the operational backbone and strategic integrator for partner enablement, connecting global strategy to regional execution across AMER, EMEA, and APJ regions while ensuring programs are delivered consistently, efficiently, and at scale. The ideal candidate brings strong executive presence, systems thinking, and a bias for automation. They know how to reduce operational friction, build governance that scales, and introduce AI-enabled workflows that improve responsiveness without adding unnecessary complexity or headcount. We are looking for A builder who can architect operating systems, drive cross-functional alignment, and convert recurring operational friction into structural improvement. What You’ll Do Own the partner enablement operating model, including core planning cadences, governance mechanisms, and execution frameworks that connect strategy to execution. Run QBRs, MBRs, and executive reviews for partner enablement leadership, using clear metrics and forward-looking insights to drive accountability and decision-making. Lead end-to-end execution of partner enablement initiatives, ensuring timelines, dependencies, and deliverables are managed effectively across functions and regions. Build and maintain dashboards and operating reviews that surface partner engagement, program performance, risk signals, and areas requiring intervention. Act as a key point of contact for cross-regional operational issues and escalations, resolving immediate friction while converting recurring issues into structural improvements. Design and implement scalable workflows, SOPs, SLAs, and intake mechanisms that improve consistency, reduce manual effort, and create a better experience for internal stakeholders and partners. Introduce AI-enabled and a

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Senior Manager, Internal Audit focused on Audit Automation & Technology Risk, you’ll anchor our Internal Audit operations in Bangalore, India, and lead three connected areas: audit automation and innovation, people and operations for our India hub, and support of our technology risk audit program. Reporting to the VP, Internal Audit, you’ll help position Internal Audit as a strategic partner that gives leaders practical risk insight and helps the business improve. You’ll pioneer data analytics, artificial intelligence (AI)-assisted workflows, and automation across the Internal Audit function; suppo

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The next leap in enterprise Finance will not come from automating what we already do; it will come from making Finance intelligent — helping the Office of the CFO move from gatekeepers to growth catalysts with faster insight, stronger controls, and better decisions at enterprise scale. At Everpure, we do not layer AI on top of legacy workflows — we redesign the work itself. Inside the Office of the CFO, our newly formed Finance AI Factory carries a clear mandate: build AI-native Finance from the ground up — agents that surface insight as events happen, documents that are read, routed, and processed under control, and decisions backed by models that are accurate, auditable, and trusted at enterprise scale. You’ll build the team and the technology with it. As Senior Engineering Manager, Agentic AI for Finance, you’ll hire and lead a high-performing Finance AI Factory engineering team from scratch — designing and shipping production-grade, control-aware AI agents that transform how Finance closes the books, applies cash, reconciles accounts, and executes core workflows. This is a hands-on leadership role — roughly 60% architecture and technical delivery, 40% people leadership — for a builder-turned-manager who can set technical direction, raise the bar on quality, coach a high-caliber team, and translate complex finance process pain into trustworthy automation. WHAT YOU'LL DO Own the end-to-end agentic AI archi

GAQ426R192 About the Role As Senior Manager, Finance Data and AI, you will lead the team that owns the data foundations, finance semantic layer, financial reporting, and AI-enabled analytics that power Databricks' Finance and Accounting organization. You will report to the Senior Director, Finance Data, AI & Strategy, and serve as the domain and technical anchor for a team that turns financial operations into trusted, well-governed data and reporting. This individual is expected to be based in Bengaluru. This is a high-impact role at the intersection of finance and accounting domain expertise and modern BI/analytics capability. It is less about deep distributed-systems engineering, and more about deeply understanding how Finance and Accounting operate (close, reconciliations, revenue recognition, chart of accounts) and building a trusted data foundations on top of the Databricks platform and Finance DataLake that Finance and Accounting can rely on every day. What You Will Do: Orchestrate jobs using Databricks Jobs and Lakeflow Declarative Pipelines, with built-in data validation and reconciliations, to ensure Finance and Accounting can trust the data behind every report Own and evolve the Finance semantic layer: metric definitions, business logic, and data models that ensure a single source of truth for financial reporting across Finance, Accounting, and the broader business Partner closely with Accounting during month-end and quarter-end close, providing hands-on support to ensure reporting data is accurate, timely, and reconciled, and driving timely resolution of data-related issues Build and maintain dashboards and reporting for monthly, quarterly, and executive-level reporting, translating financial data into decision-ready insight for Finance leadership and the CFO organization Identify, scope, and deliver AI use cases that materially change how Finance and Accounting work day to day, including forecasting automation, anomaly detection, and natural language