Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Management - GTM and Enablement Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Overview This Senior Specialist, Product Management will support the commercialization and sales expansion of Operational Intelligence products across one of the five global regions. The role will focus on driving product adoption, identifying customer pain points, supporting sales enablement, and contributing to the development of commercialization strategies. The individual will work closely with regional Advisors & Consulting Services(AC&S) teams and the Global Product Management team to ensure alignment between product capabilities and market needs. The Role •Collaborate with AC&S organization to support product commercialization efforts and drive customer engagement •Assist in identifying short-term and long-term whitespace opportunities and new use cases based on customer feedback and market trends •Support internal and external partnership initiatives to accelerate go-to-market efforts •Contribute to pricing strategy discussions
Senior Analyst, Analytics & Metrics - Open Finance
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Role overview
Job description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, Analytics & Metrics - Open FinanceOverviewThe Strategic Customer Analytics - Open Finance team serves as a trusted analytics partner to Mastercard's Open Finance clients, helping customers understand performance, identify growth opportunities, and maximize value from Mastercard's data and connectivity solutions. The Senior Analyst, Analytics & Metrics will play a critical role in transforming complex datasets into actionable insights that drive business decisions for both internal and external stakeholders.
This role combines advanced analytics, data storytelling, client consulting, and cross-functional collaboration. The successful candidate will partner closely with Customer Success, Product, Engineering, Business Intelligence, and executive leadership teams to develop performance reporting, investigate trends, uncover opportunities, and communicate findings through compelling analyses and presentations.
The ideal candidate is highly comfortable working with large datasets, and capable of translating technical concepts into clear business recommendations. They will have opportunities to influence strategic initiatives, support key client relationships, and help shape the future of analytics within Mastercard's Open Finance organization. You will also collaborate closely with a globally distributed team across North America, India, Europe, South Africa, and South America, requiring strong communication skills and an ability to work effectively across time zones.
Role
- Analyze customer and platform performance data to identify trends, risks, opportunities, and actionable business recommendations.
- Develop and deliver executive-level dashboards, scorecards, presentations, and business reviews for both internal stakeholders and external clients.
- Partner with Customer Success Managers and Account Management teams to provide data-driven insights that support client growth and retention.
- Investigate performance changes, conversion trends, operational issues, and client inquiries through detailed root-cause analysis.
- Collaborate with Business Intelligence, Data Engineering, Product, and Engineering teams to improve reporting capabilities and analytical methodologies.
- Design and maintain scalable reporting solutions using enterprise analytics platforms and data visualization tools.
- Leverage automation, AI-enabled analytics, and modern reporting techniques to improve efficiency and enhance the quality of client insights.
- Identify opportunities to standardize reporting processes and establish analytics best practices across the organization.
- Support strategic initiatives by providing analytical expertise, forecasting, performance measurement, and business case development.
- Leverage modern data platforms including Snowflake, Databricks, Tableau, and enterprise reporting tools.
- Partner with geographically distributed teammates and stakeholders across multiple regions to deliver consistent, high-quality analytics and reporting outcomes.
- Support client-facing engagements, including periodic travel for business reviews, strategic planning sessions, and performance discussions (15-20% in North America and occasionally internationally)
All About You
- Bachelor's degree in Analytics, Statistics, Economics, Business, Computer Science, Mathematics, Engineering, or related experience.
- Experience in analytics, business intelligence, consulting, strategy, or a related analytical role.
- Strong SQL and data analysis skills with experience working with large-scale datasets.
- Experience using data visualization tools such as Tableau, Power BI, or similar platforms.
- Exceptional analytical thinking and problem-solving abilities.
- Strong written and verbal communication skills with the ability to present insights to executive audiences.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Experience translating technical concepts into business-focused recommendations.
Nice-to-Have
- Experience in financial services, fintech, payments, open banking, open finance, or digital platforms.
- Knowledge of A/B testing, performance measurement, forecasting, or statistical analysis techniques.
- Familiarity with cloud data platforms such as Snowflake and Databricks.
- Experience working in client-facing analytics or consulting environments.
- Experience leveraging AI tools and automation to improve reporting and analytical workflows.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Pay Ranges
Purchase, New York: $101,000 - $162,000 USDO'Fallon, Missouri: $88,000 - $141,000 USDWhat they are looking for
Skills & requirements
Qualification
Support client-facing engagements, including periodic travel for business reviews, strategic planning sessions, and performance discussions (15-20% in North America and occasionally internationally) All About You - Bachelor's degree in Analytics, Statistics, Economics, Business, Computer Science, Mathematics, Engineering, or related experience; We hire the most qualified candidate for the role
Hiring company
Mastercard
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