We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Support Senior Analyst is a key contributor to Front-End (FE) Operations, providing timely visibility, analytical insight, and operational support for assigned projects, therapies, and business initiatives. This role develops transparent methods for defining and monitoring key performance indicators (KPIs), owns function- and therapy-level performance reporting, and partners with operations leadership to identify root causes and implement sustainable solutions. The Senior Analyst plays a critical role in supporting Coram business objectives by driving process improvements, optimizing workflows, and enhancing the patient experience. Serving as a central point of contact for cross-functional projects and operational challenges, this position helps ensure efficient and effective operations. Required Qualifications 3+ years of experience in business analytics, operational analytics, or a related field Preferred Qualifications Experience in healthcare analytics, healthcare operations, or a related healthcare environment Education Required - High School Diploma or GED Preferred - Bachelor Degree Anticipated Weekly Hours 40 <p style="text-align
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Role overview
Job description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Provider Digital Analytics and Intake Team is hiring a Business Analytics Specialist to support the reporting and data analytic needs for value capture and metric driven management of Aetna’s provider digital tools. This successful candidate will partner and support activities of the Provider Digital business team and advise on insights to drive value in digital tool offerings.
Performs data analysis and issue research as well as participates in business and technical projects to assess the impact of that work on the reporting and data.
Consults with internal clients to identify opportunities to implement data solutions to business problems at an intermediate level. Collaborates with business partners to understand their problems and goals to help solve by developing predictive modeling, statistical analysis, data rereports, and performance metrics.
Participates in the implementation of information strategy and development of information products to ensure operational objectives and other strategic business initiatives are met.
Ability to structure data analysis, driving analytics insights and analytical solutions to help determine the best analytical solution.
Consults on the creation of analytics solutions that effectively weigh business and technical tradeoffs using an intermediate understanding of business strategy as well as relevant data environment topics.
Required Qualifications
1 – 2+ years related work experience in the following:
- Business experience leading analysis, ad-hoc data analysis, recognizing trends and initiatives with track record of business impact
- Proven experience with the following tools: Structured Query Language (SQL), Tableau, Alteryx/Dataiku, QuickBase, and PowerBI
- Ability to communicate statistical and technical ideas and results to non-technical clients in written and verbal form
- Demonstrated ability to effectively coordinate multiple projects simultaneously
- Experience working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources
- Proven experience eliciting, documenting, and validating reporting requirements through interviews, workshop, and collaborative sessions with stakeholders at varying levels
Preferred Qualifications
- Knowledge of healthcare business application systems is desired
- Experience with IBM Cognos
- Bachelor’s degree highly preferred
- Development of predictive modeling
Education
Bachelor’s degree equivalent experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
What they are looking for
Skills & requirements
Qualification
Bachelor’s degree equivalent experience
Hiring company
Cvshealth
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