Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role As part of the Observability organization and inside the Streams program, the Managed Inputs team builds high-performing backend ingestion pipelines. We collect telemetry across diverse environments—including Elastic Agents, agentless setups, OpenTelemetry collectors, and cloud sources via Elastic Cloud Forwarders—then process and store this information to power seamless, intuitive user experiences within Kibana. Elastic's Streams program is the unified platform for getting data into Elasticsearch from edge collection all the way through cloud processing. We accept any type of data generated at the edge (Elastic Agent, Elastic Classic APM Agents, Beats, any OTel SDK…) and we process and route the data to several destinations. We are building strong backend solutions for ingesting observability data. Our core focus is on building a performant, reliable, scalable, secure and maintainable backend that fulfills product requirements. We take responsibility for what we build, and therefore are also responsible for keeping the system running, and ensuring reliable quality gates and safe deployment mechanisms, as well as assisting in support cases. What You Will Be Doing Design, implement, deploy and maintain high-performing, scalable features within the different products we own, being the most critical ones Managed Inputs (mOTLP
Senior Application Suport Engineer
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Role overview
Job description
As a Senior Application Support Engineer you will play a critical role in ensuring the operational efficiency, stability and availability of complex application systems. You will contribute significantly to operational success, refine your expertise in incident management and DevOps and leave a lasting impact on the delivery of inventive solutions to our clients. Job responsibilities You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions. You will understand complex application systems and find your way through them to debug a business impacting issue. You will follow standards and best practices to bring operational efficiencies, stability and availability of the system. You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value
…What they are looking for
Skills & requirements
Department · 1A TWROU PS - DAMO Service Development Team
Hiring company
Thoughtworks
We’re a global technology consultancy delivering extraordinary impact through industry-leading practices, blending design, engineering and AI expertise
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